Unit of competency Outline
Date retreived
22/07/2026 12:37 PM AWST
22/07/2026 12:37 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Implement and monitor quality assurance systems
Implement and monitor quality assurance systems
Unit of competency
National Code
TLIJ4009A
TLIJ4009A
State Code
S8308
S8308
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
13/07/2012
Field of Education
080317 - Quality Management
Original Release Date
13/07/2012
Nominal Hours
40
Description
This unit involves the skills and knowledge required to implement and monitor quality assurance (QA) systems. It includes planning for QA activities, and carrying out and evaluating QA procedures. Licensing, legislative, regulatory or certification may be applicable to this unit.
Notes
Elements and Performance Criteria
1 Plan for quality assurance activities
- 1.1 Products and services to be quality assured are identified alongside resources required
- 1.2 Objectives of the QA activities are determined and discussed with those responsible for carrying them out
- 1.3 Proposed methods and techniques to be applied are clearly understood and implemented
2 Perform quality assurance procedures
- 2.1 Resources required to carry out the QA efficiently and effectively are accessed
- 2.2 Quality of operations, service or products is monitored and adjusted as required to meet organisational specifications and standards
- 2.3 Variations in the quality of operations and services or products from required standards are detected and reported in accordance with organisational procedures
- 2.4 Problems that affect or could potentially affect quality are reported to relevant person
- 2.5 Records are kept according to organisational QA policy and procedures
3 Evaluate quality assurance procedures
- 3.1 Outcomes of implementing QA procedures are evaluated against organisational specifications and standards
- 3.2 Suggestions for improvements of QA procedures are made according to organisational policy and procedures
- 3.3 Outcomes of the QA are discussed with relevant parties
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
QA methods and techniques may include:
analysis
sampling
scanning
evaluating the effectiveness of system controls
questioning
tracking
trend analysis
Products and services may include:
materials
contracted services
resources
equipment
rail infrastructure
Assessment objectives may include:
evaluating level of compliance with existing contract
complying with contractual and/or legislative requirements
measuring performance in achieving quality objectives and confirming the effectiveness of the implemented quality system in meeting specified objectives
identifying areas for potential improvement
Depending on the organisation concerned, organisational procedures may be called:
standard operating procedures (SOPs)
company procedures
enterprise procedures
workplace procedures
established procedures
Documentation and records may include:
relevant OH&S and environmental protection regulations
QA procedures
relevant Australian standards and certification requirements
outcomes or reports of quality audits or assessments
Applicable legislation and regulations may include:
relevant sections of federal, state and territory regulatory requirements and codes of practice
relevant state and territory legislation relating to:
environmental protection
OH&S
workplace relations regulations
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
QA methods and techniques may include:
analysis
sampling
scanning
evaluating the effectiveness of system controls
questioning
tracking
trend analysis
Products and services may include:
materials
contracted services
resources
equipment
rail infrastructure
Assessment objectives may include:
evaluating level of compliance with existing contract
complying with contractual and/or legislative requirements
measuring performance in achieving quality objectives and confirming the effectiveness of the implemented quality system in meeting specified objectives
identifying areas for potential improvement
Depending on the organisation concerned, organisational procedures may be called:
standard operating procedures (SOPs)
company procedures
enterprise procedures
workplace procedures
established procedures
Documentation and records may include:
relevant OH&S and environmental protection regulations
QA procedures
relevant Australian standards and certification requirements
outcomes or reports of quality audits or assessments
Applicable legislation and regulations may include:
relevant sections of federal, state and territory regulatory requirements and codes of practice
relevant state and territory legislation relating to:
environmental protection
OH&S
workplace relations regulations
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation, including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment and/or
in an appropriate range of situations in the workplace
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation, including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment and/or
in an appropriate range of situations in the workplace
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVI85 | TLIJ4009 | Implement and monitor quality assurance systems | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S793 | TLI42311 | Certificate IV in Rail Infrastructure | Qualification |