Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative and regulatory requirements may include:
Australian Competition and Consumer Commission product safety guidelines
Australian standards
building codes, including National Construction Code
commonwealth, state or territory, and local government legislation and regulations impacting on swimming pool and spa servicing related to:
anti-discrimination and equal opportunity
chemicals
consumer protection, fair trading and trade practices
contracts
dangerous goods
employment and industrial relations
environment protection
environmental health
WHS
privacy
swimming pools and spas
swimming pool and spa barriers.
Relevant personnel may include:
business owner
professional associations
regulatory bodies
supervisors
work colleagues.
Work duties and responsibilities may include:
cash handling
chemicals:
handling
use
safety
transport
completion of documentation requirements
customer service
duty of care
environmental health
WHS
provision of swimming pool and spa servicing and repair
risk mitigation
sustainability
transport
waste disposal.
Breaches of regulatory framework may include:
intentional or unintentional breaches by staff or supervisor
negligence.
Inadequacies in workplace procedures may include:
inadequate resources available
invalid policies and procedures due to changes in regulations, work environment or legislation
lack of training to support understanding and compliance with procedures
unrealistic procedures that reduce capacity to comply with regulations
unsuitable timeframes for completion of tasks.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
This unit of competency could be assessed by identifying and complying with the regulatory, legislative and organisational requirements that apply to swimming pool and spa servicing.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person should demonstrate the ability to:
identify the legislative and regulatory requirements applicable to swimming pool and spa servicing
demonstrate compliance with relevant legislative, regulatory and organisational requirements when undertaking swimming pool and spa servicing
implement procedures for monitoring changes to legislative and regulatory requirements applicable to swimming pool and spa technicians
implement procedures for responding to incidents of non-compliance with regulatory requirements applicable to swimming pool and spa technicians.
Context of and specific resources for assessment
Assessment of essential underpinning knowledge may be conducted in an off-site context and is to comply with relevant regulatory and Australian Standards’ requirements.
Resource implications for assessment include:
relevant codes, standards and government regulations
computer equipment suitable for accessing information on the regulatory framework applicable to swimming pool and spa servicing
a technical reference library with current versions of:
Australian Competition and Consumer Commission product safety guidelines
Australian standards
National Construction Code
relevant commonwealth, state or territory, and local government legislation and regulations.
Method of assessment
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the CPP07 Property Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
This unit could be assessed on its own or in combination with other units relevant to the job function.
Guidance information for assessment
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Assessment processes and techniques should, as far as is practical, take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.