Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Clients may include:
men
women
children
new or regular clients with routine or special needs
people from a range of social, cultural or ethnic backgrounds and with a range of physical and mental abilities.
Available salon scalp therapies and procedures may include:
creams for scaly problems
premixed creams
creams mixed by a pharmacist at the request of a treating operator
ultraviolet therapy
medicated shampoos
massage.
Treatment plans may include:
client details
diagnosis
single or multiple clinical treatments
recommended self-administered therapies
cost.
Salon policies and procedures may include:
client comfort and safety
operator safety
procedures that comply with state or territory and local government health regulations relevant to the service
environmental protection practices, such as:
waste minimisation
waste disposal
water efficiency.
Topical treatments may include:
conditioning creams
scalp peels
medicated treatments
shampoos.
Beneficial home hair care treatments may include:
application of shampoos and creams
diet modification.
Lifestyle adjustments may include:
reduced sun exposure
nutritional changes.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
knowledge and application of relevant salon policies and procedures, and safe work practices in regard to the provision of trichological treatments
recognising common treatable scalp conditions
planning and applying scalp treatment programs as an outcome of scalp analysis
knowledge and skill in the application of a variety of scalp treatments, using a variety of techniques and procedures involving skin care.
Context of and specific resources for assessment
Assessment must ensure access to:
a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon
fully equipped workstation which includes as minimum:
an adjustable client chair
clean client gown or wrap
a plentiful supply of clean towels
relevant documentation, such as:
occupational health and safety regulations
salon procedures
product information
a range of clients with different scalp conditions
a professional hair and scalp trichological treatments products range.
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the learner:
identifying appropriate treatment regimens for a range of scalp conditions
performing a variety of treatment processes
completing client records relevant to scalp treatments
written or verbal questions to assess knowledge and understanding, including:
the transmission routes of infectious conditions
standard infection-control precautions
signs and symptoms of common normal and abnormal scalp conditions
physical effects of various scalp treatments from the salon range
applications and efficacy of scalp treatments in the salon trichological treatments and services range
relevant health regulations
relevant salon procedures
review of portfolios of evidence and third-party reports of on-the-job performance.
Guidance information for assessment
A unit of competency describes an individual skill but people rarely perform one skill at a time. Many skills are combined on a day-to-day basis in the workplace as part of work processes. This does not mean that each skill described by a unit of competency is prerequisite to another—they are related skills.
Holistic assessment with other units relevant to the industry sector, salon and job role is recommended for example:
SIHHHSC404A Perform trichological assessments