Work effectively as an access consultant

Unit of competency Outline

Date retreived
22/07/2026 10:44 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Unit of competency

National Code
CPPACC4022

State Code
AXH16

TGA Status
Current

DTWD Status
Approved

Current Release Number
1.00

Current Release Date
19/05/2021

View on TGA

State Implementation and Classification

Approved Date

27/07/2021

Field of Education

120505 - Work Practices Programmes

Original Release Date

27/07/2021

Nominal Hours

Description

This unit of competency specifies the skills and knowledge required to work effectively as an access consultant in compliance with the regulatory framework, ethical standards and limitations of own work role and responsibilities. It includes managing own professional development, identifying risks associated with access consulting, providing quotes, preparing contracts and promoting the provision of access for people with disability.This unit is for individuals who work independently using specialised knowledge to conduct a range of access consulting services.No licensing, legislative or certification requirements apply to this unit at the time of publication.

Notes

Elements and Performance Criteria

1 Interpret and comply with regulatory requirements.

1.1 Identify and interpret legislative, financial and procedural requirements relevant to access consulting services.
1.2 Identify and interpret key principles related to disability access according to regulatory requirements.
1.3 Discuss own interpretation of legislative, financial and procedural requirements with relevant persons to ensure compliance and seek specialist advice as required to clarify understanding.

2 Interpret and comply with ethical practices and code of conduct.

2.1 Identify and interpret industry standards for ethical practice and code of conduct in access consulting.
2.2 Identify and interpret key principles related to workplace ethical values.
2.3 Discuss own interpretation and application of ethical and conduct requirements with relevant persons to compliance and seek specialist advice as required to clarify understanding.

3 Interpret work role and responsibilities.

3.1 Identify own role and responsibilities in access consulting and confirm requirements in discussion with relevant persons according to workplace requirements.
3.2 Identify, schedule and complete work tasks within designated timeframes according to client and workplace requirements.
3.3 Demonstrate understanding of, and respect for, individual differences and adapt work practices as appropriate to meet specific needs.
3.4 Seek feedback on own professional competence and performance from clients and colleagues to identify areas for improvement.
3.5 Source, record and regularly update information on professional development opportunities relevant to access consulting role.

4 Identify risks involved in working as an access consultant.

4.1 Gather information to identify potential access consulting risks and report identified risks to relevant persons according to workplace requirements.
4.2 Consult with relevant persons to discuss recommended risk management strategies and seek specialist advice as required according to workplace requirements.

5 Develop understanding of industry employment requirements.

5.1 Identify and interpret industry competency standards and benchmarks to establish future learning needs and priorities to ensure own continuous professional development.
5.2 Access and interpret employee and employer rights and responsibilities including remuneration and awards related to access consulting.
5.3 Identify key industry and statutory organisations able to assist own professional development and seek assistance to clarify industry employment requirements.

6 Promote the provision of access for people with disability.

6.1 Identify opportunities through access consulting role to inform and educate relevant persons on issues related to the provision of access for people with disability.
6.2 Use effective interpersonal skills and communication techniques to provide advice on regulatory requirements for the provision of access for people with disability.
6.3 Respond to requests for further advice and information on the provision of access for people with disability according to workplace requirements.

7 Prepare quotation for access consulting services.

7.1 Analyse scope of proposed service requirement to clarify extent of access consulting task.
7.2 Assess proposed service requirements against personal and workplace capabilities to confirm competence and capacity to provide service.
7.3 Estimate and document cost of delivering proposed service according to workplace requirements.
7.4 Prepare quotation to meet proposed service requirements addressing capabilities and price according to regulatory and workplace requirements.

8 Complete standard contractual documentation.

8.1 Use technologies to complete standard contractual documentation for access consulting operations according to regulatory and workplace requirements.
8.2 Ensure written information meets workplace standards for language, accuracy and relevance and is used in a legally appropriate manner.
8.3 Securely maintain all documentation and information systems according to regulatory and workplace requirements.

No information

Replaces

State Code	National Code	Title	Type
W9794	CPPACC4022A	Work effectively as an access consultant	Unit of competency

State Code	National Code	Title	Type
BGX0	CPP50721	Diploma of Access Consulting	Qualification
BGX1	CPP40821	Certificate IV in Access Consulting	Qualification