Unit of competency Outline

Date retreived
22/07/2026 1:05 PM AWST

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Provide lost and found facility

Provide lost and found facility

Unit of competency
National Code
SITXCCS305A
State Code
WA621
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
01/01/2011
View on TGA
State Implementation and Classification
Approved Date
25/05/2010
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
25/05/2010
Nominal Hours
2
Description
This unit describes the performance outcomes, skills and knowledge required to manage a lost and found facility. It requires the ability to establish the status of lost and found items using appropriate inquiries and procedures, record details and maintain documents. This unit is based on PRSSO217A Provide lost and found facility.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1 Establish status of item.
  • 1.1 Establish and maintain a lost and found register according to organisational requirements.
  • 1.2 Record and verify a description and relevant details of the lost or found item with appropriate person(s).
  • 1.3 Tag and file found items and place them in a designated location.
2 Follow procedures for lost and claimed items.
  • 2.1 Conduct all communication in a professional and courteous manner according to organisational requirements.
  • 2.2 Explain to the enquirer or claimant the organisational procedures and obligations regarding lost and found items, in a clear and sensitive manner.
  • 2.3 Investigate and trace lost items according to organisational policies and procedures.
  • 2.4 Verify identification of the claimant,ensuring they sign for and date the claimed item(s) according to organisational requirements.
3 Complete documentation.
  • 3.1 Update the lost and found register reflecting whether the item has been claimed or fully investigated.
  • 3.2 Complete reports and other documentation according to organisational requirements and within designated timeframes.
  • 3.3 Report to the appropriate person(s) incidents and recommended system improvements in relation to lost and found claims and enquiries in a timely manner.
No information
No information
Replaces
State Code National Code Title Type
S3859 PRSSO217A Provide lost and found facility Unit of competency
Replaced By
State Code National Code Title Type
WF742 SITXCCS301 Provide lost and found services Unit of competency
No information