Unit of competency Outline

Date retreived
23/07/2026 1:29 AM AWST

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Provide assistance in dispensary administration

Provide assistance in dispensary administration

Unit of competency
National Code
HLTPHA006
State Code
AUZ92
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
060501 - Pharmacy
Original Release Date
22/01/2016
Nominal Hours
50
Description
This unit describes the skills and knowledge required to use dispensary administration systems to maintain dispensary information, process Pharmaceutical Benefits Scheme (PBS) claims and complete other specialised administration tasks.This unit applies to pharmacy assistants and technicians working under the supervision of a pharmacist.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Perform dispensing administration tasks
  • 1.1 Use technical and numerical features of dispensary administrative systems correctly
  • 1.2 Issue and update pharmaceutical entitlement and benefit documents to and for clients within scope of own job role
2. Maintain dispensary information
  • 2.1 Update dispensary system with accurate information as required
  • 2.2 Back up dispensary system information to ensure secure data
  • 2.3 Identify and respond to information discrepancies
  • 2.4 Identify and extract correct clinical and financial data required for reporting and claiming systems
  • 2.5 Inform relevant pharmacist of changes to data stored in the dispensary information system
  • 2.6 Maintain confidentiality of dispensary information
3. Process pharmaceutical benefit claims
  • 3.1 Collate prescriptions eligible for PBS claims and confirm details
  • 3.2 Interpret and use financial information related to claims
  • 3.3 Submit pharmaceutical claims to relevant authority
  • 3.4 Maintain accurate records for claims submission
No information
No information
Replaces
State Code National Code Title Type
WD261 HLTPH411A Provide assistance in dispensary administration Unit of competency
Replaced By
State Code National Code Title Type
OEI14 HLTPHA015 Provide assistance in dispensary administration Unit of competency
State Code National Code Title Type
AWL9 HLT47115 Certificate IV in Hospital/Health Services Pharmacy Support Qualification