Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Customer equipment may include:
bandwidth managers
computer network
digital subscriber line (DSL):
asymmetric DSL (ADSL)
digital broadcasting
computer telephony integration CTI) technologies
modems
network equipment
private automatic branch exchange (PABX)
pay TV and satellite TV installations
radio frequency (RF) equipment
security panels and equipment
single line telephones
telephone systems
video.
Customer requirements may cover:
an existing builder’s or electrical contractor’s schedule
cable
connectors
cost per cable length installed per outlet
equipment types:
bandwidth managers
data
DSL
ADSL
ADSL2
digital broadcasting
CTI
modems
network equipment
PABX
RF equipment
single line telephones
telephone systems
video
frames
requirements for:
equipment
labour
materials
other resources
timeframes
scope of works
support system.
Intended uses of customer’s equipment may include:
bandwidth management
future needs
interface types
integrated services digital network (ISDN) application
location
primary rate access
services required
speed
telephone distribution
video distribution.
Cabling requirements must include:
cost estimates, speed, response time, capacity and compatibility of proposed cabling installation
ACMA approved cabling products
cable compliant with appropriate ACMA technical standard requirements:
aerial
Category 5, 6, 6A, 7 or 7A
shielded twisted pairs (STP)
underground
UTP
customer premises telecommunications cabling includes any area under the control of the customer as distinct from areas controlled by a network carrier.
Facilities may be:
associated with network:
business links
call barring
call diversion
city links
data links
dial tone
easy call
incoming lines only
least cost routing
metering
rotary dialling.
Documentation may include:
order forms
quotation forms
services checklists.
Relevant legislation, codes, regulations and standards include:
Australian Communications Industry Forum (ACIF) standards and codes
AS Communications Cabling Manual (CCM) Volume 1
AS/NZS 3000:2007
AS/NZS 3080:2003
AS/NZS 3084:2003
AS/NZS 3085.1:2004
AS/NZS IEC 61935.1:2006
AS/NZS IEC 61935.2:2006
AS/NZS ISO/IEC 14763.3:2007
AS/NZS ISO/IEC 15018:2005
AS/NZS ISO/IEC 24702:2007
Australian building codes and regulations
cabling security codes and regulations
fire regulations
industry standards may include regulated or industry codes of practice and include appropriate ACMA technical standards
mining legislation
noise abatement and heritage legislation
OHS
technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006
Trade Practices Act.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:

identify services required and availability and access to existing cabling
identify locations of equipment and placement of cables on support structures and building faces for both internal and external locations for service delivery
complete required reports and documentation including order forms, services checklists and quotation forms.
Context of, and specific resources for assessment
Assessment must ensure:

sites on which telecommunications installations can be conducted
relevant databases, licensing requirements and other site-related documentation.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

review of a hands-on project completed by the candidate
review of an oral and written report with completed documentation
direct observation of the candidate identifying requirements for customer’s telecommunications equipment.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTCBL2017B Alter services to existing cable system.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.