Unit of competency Outline

Date retreived
22/07/2026 10:36 PM AWST

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Manage discourses in general settings

Manage discourses in general settings

Unit of competency
National Code
PSPTIS042
State Code
AWT14
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
091519 - Translating And Interpreting
Original Release Date
21/07/2016
Nominal Hours
20
Description
This unit describes the skills required to manage the physical setting and pace of discourses in general settings. It requires knowledge of the nature and structure of general interpersonal and institutional dynamics and the ability to recognise personal and professional limitations and seek assistance from appropriate persons.This unit applies to those working as interpreters in a range of general settings for a variety of purposes. General settings are those in which the context is broad and routine, the content or complexity of the situation can usually be predicted and planned for, and there are opportunities for error correction. There are typically few, or only two, participants, to whom the interpreter has physical and visual access. The physical elements of the setting permit the interpreter opportunities to manage the discourse to ensure that utterances are suitable for retention and recall. Miscommunication or consequences of errors in communicative intent that may occur in this setting are readily managed through consultation and preparation.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and industry codes and standards for ethical translating and interpreting adhered to.Those undertaking this unit would work independently using support resources as required, while performing specific tasks in a range of familiar and unfamiliar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Set up discourse
  • 1.1 Establish assignment requirements with clients.
  • 1.2 Identify factors that may compromise interpreter effectiveness.
  • 1.3 Arrange work environment to assist performance and ensure interpreter safety, comfort and effectiveness.
2. Agree process
  • 2.1 Confirm relationships between and with participants according to established interpreting protocols.
  • 2.2 Explain the role of the interpreter and identify areas requiring further clarification.
3. Manage flow of communication
  • 3.1 Assess participant attributes and use appropriate communication style.
  • 3.2 Advise speakers on length, pace and mode of delivery in a professional and courteous manner.
  • 3.3 Address problems affecting communication flow.
4. Monitor and maintain message transfer
  • 4.1 Monitor and identify miscommunications
  • 4.2 Seek and provide clarification where required.
  • 4.3 Identify personal and professional limitations in managing discourses and take necessary steps to remediate these.
  • 4.4 Seek assistance from appropriate persons in challenging situations to manage discourse breakdown and restore communication.
5. Evaluate discourse management
  • 5.1 Seek and analyse feedback on discourse and evaluate effectiveness of performance.
  • 5.2 Take advice on issues and solutions and explore and develop strategies to improve practice.
No information
No information
Replaces
State Code National Code Title Type
D3697 PSPTIS507A Manage discourses in general settings Unit of competency
Replaced By
State Code National Code Title Type
OEG03 PSPTIS114 Manage interactions in general settings Unit of competency
State Code National Code Title Type
AZY7 PSP50916 Diploma of Interpreting (LOTE-English) Qualification