Unit of competency Outline

Date retreived
22/07/2026 5:18 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Work in the animal care industry

Work in the animal care industry

Unit of competency
National Code
ACMGEN201
State Code
ODC60
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
13/04/2021
View on TGA
State Implementation and Classification
Approved Date
26/07/2021
Field of Education
120505 - Work Practices Programmes
Original Release Date
26/07/2021
Nominal Hours
25
Description
This unit of competency describes the skills and knowledge required to carry out animal care work, using ethical and humane practices and contributing to a productive work environment.This unit applies to entry level workers in the animal care industry who undertake routine work under supervision. They have some accountability for their own work and solve predictable problems. Workplaces may include retail pet stores, boarding/day care facilities, animal shelters, animal welfare organisations, veterinary clinics, zoos and wildlife sanctuaries.All work must be carried out to comply with workplace procedures according to Commonwealth and state/territory health and safety and animal welfare regulations, legislation and standards that apply to the workplace.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Contribute to a productive work environment
  • 1.1 Collect and interpret information on animal care industry work functions, and employment terms and conditions
  • 1.2 Perform personal work practices to contribute positively to quality, productivity and effective teamwork in the workplace
  • 1.3 Comply with industry and workplace-specific management structures and lines of reporting
  • 1.4 Follow work schedules according to workplace policies and procedures
  • 1.5 Perform job-specific work practices and comply with workplace procedures
  • 1.6 Identify and follow workplace confidentiality policies and procedures
2. Recognise and identify animals in the workplace
  • 2.1 Identify animals by groups, species and breed using scientific and common names
  • 2.2 Describe animals using identifiable characteristics, standard colours, weight and height
  • 2.3 Identify a range of animals commonly found in the workplace, according to industry standard or workplace identification procedures
  • 2.4 Document a brief description of individual animals and their unique features or markings
3. Identify physical, social and behavioural characteristics
  • 3.1 Identify the temperament traits of species and breed in the workplace
  • 3.2 Identify physical and social environmental needs of animals
  • 3.3 Identify indicators of normal and undesirable or maladaptive behaviour of animal, within physical and social environment
  • 3.4 Identify basic animal body language signs and communication that indicate potential safety risks
4. Incorporate animal needs in conduct of work practices
  • 4.1 Identify and follow workplace procedures relevant to animal care work
  • 4.2 Complete work routines with consideration for animal health and wellbeing priorities
  • 4.3 Handle and interact with animal with due consideration to the risks and the social and behavioural characteristics of the species
  • 4.4 Comply with hygiene protocols to ensure animal health
  • 4.5 Follow security protocols to ensure animal safety
No information
No information
Replaces
State Code National Code Title Type
BBE46 ACMGAS201 Work in the animal care industry Unit of competency
State Code National Code Title Type
BGQ7 ACM20121 Certificate II in Animal Care Qualification