Unit of competency Outline

Date retreived
22/07/2026 12:42 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Resolve quality and compliance issues

Resolve quality and compliance issues

Unit of competency
National Code
MSFSS3003
State Code
WI659
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
10/12/2013
View on TGA
State Implementation and Classification
Approved Date
19/06/2014
Field of Education
080317 - Quality Management
Original Release Date
19/06/2014
Nominal Hours
20
Description
This unit of competency covers resolving routine quality and compliance issues in the fabrication, assembly and installation of security screens and grilles. Licensing, legislative or certification requirements may apply to this unit and relevant state/territory and local government agencies should be consulted to determine any necessary certification or licensing for undertaking security screens and grilles work. Access to construction sites requires certification of general induction training specified by the National Code of Practice for Induction for Construction Work (ASCC 2007).
Notes
Elements and Performance Criteria
1 Plan and prepare for work
  • 1.1 Applicable work health and safety (WHS), legislative and organisational requirements relevant to quality or compliance issues in the manufacturing and installation of security screens and grilles are verified and complied with
  • 1.2 Instructions and/or plans are read and interpreted to identify the process required to complete work tasks
  • 1.3 Tools and equipment selected to carry out tasks are consistent with the requirements of the job, checked for serviceability, and any faults are rectified or reported prior to commencement
  • 1.4 Materials appropriate to the work application are identified, obtained, prepared, safely handled and located ready for use
  • 1.5 Workplace environment considerations are identified and measures to reduce noise, dust and obstacles are applied
2 Identify quality and/or compliance issues
  • 2.1 Issues to be investigated are defined and determined
  • 2.2 Issues are assessed to determine whether it is a defect in workmanship, process or material
  • 2.3 Current conditions of hardware, software, user or procedure are objectively identified and documented
  • 2.4 Verbal and/or written report is provided in accordance with organisation policy on the nature of the problem and probable cause
3 Recommend solutions to resolve issues identified
  • 3.1 Hardware, software, user or procedural quality and/or compliance areas are reported to appropriate person in the organisation
  • 3.2 Potential solutions to resolve the issue are identified and ranked
  • 3.3 A determination is made in accordance with organisational policy whether the issue can be resolved at current or higher level
  • 3.4 Solution to fix the issue or refer is selected and provided to an appropriate person for decision
  • 3.5 Implementation of the recommended solution is planned together with an evaluations strategy to assess the solutions’ effectiveness
  • 3.6 Verbal and/or written report is submitted in accordance with organisational requirements recommending action to be taken and/or advising action taken and outcome
4 Complete work and clean up
  • 4.1 Work area is cleared and materials disposed of, re-used or recycled in accordance with organisational requirements
  • 4.2 Tools and equipment are cleaned, checked, maintained and stored in accordance with organisational requirements
No information
No information
Replaced By
State Code National Code Title Type
OBP23 MSFGN3004 Resolve quality and compliance issues Unit of competency