Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Clients may include:
new or regular clients with routine or special needs
female or male clients
people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.
Relevant legislation and codes may include:
state or territory Acts and local regulations relating to skin penetration
health regulations
industry codes of practice.
Workplace policies and procedures may include:
health and hygiene
environmental protection practices, such as:
waste minimisation
recycling
reuse
energy efficiency, e.g. electricity saving devices and practices
waste disposal
resource management
water efficiency
workplace time frame allocated for service.
Treatment plan must include:
required procedures
appropriate products
areas requiring special treatment
eyebrow shape
skin sensitivity
follow-up procedures.
Procedures may include:
tweezing
waxing
chemical treatments.
Products may include:
wax:
hot
strip
bleaching agents
perming solutions
dyes.
Contraindications may include:
bacterial, viral or fungal infections
acne or concurrent treatment with acne medication
impetigo
warts
lice
scabies
rashes
sensitive eyes
sunburn
scar tissue and lesions
other visible non-normal skin.
Appropriate professional may include:
medical practitioner
complementary therapist.
Adverse effects may include:
inflammation arising from use of hair removal or chemical treatment products
infection of hair follicle
inflammation or damage to eye.
Chemical treatment procedures may include:
eyelash colouring
eyelash perming
eyebrow colouring.
Future treatment program may include:
number and frequency of future treatments
alternative treatments
permanent hair removal.
Product recommendations may include:
cleanser
moisturiser.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
applying standard infection control precautions and skin penetration legislation
using effective questioning and active listening techniques to consult, reassure and negotiate with clients, while maintaining discretion and confidentiality
analysing client's face, identifying client requirements, and developing and recording treatment plan, including:
recognising possible contraindications
lash and brow areas of face requiring special treatment
range of appropriate treatment products and application techniques
range of appropriate products, including chemical products, and treatment procedures
review of previous treatments
safely applying a range of treatment products, including chemical products and lash and brow treatment procedures according to manufacturer instructions
using time effectively and controlling product waste
evaluating lash and brow treatments and advising clients on future treatments, home care and complementary products.
Context of and specific resources for assessment
Assessment must ensure:
that competency is consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the Assessment Guidelines
that competency is demonstrated in the workplace or a simulated workplace environment in a range of real work situations which may include client interruptions and involvement in other related activities normally expected in the workplace.
Assessment must ensure access to:
an environment, which includes as a minimum:
individual client workstations
adjustable facial couch with safe working access for operator and equipment
electricity supply to each workstation
apprppriate supply of towels
client gown
trolley
magnifying lamp
tweezers
eyelash curlers
hot wax or strip wax at each workstation
professional lash and brow colouring products
relevant workplace documentation including:
manufacturer's equipment instructions
product instructions
manufacturer safety data sheets
workplace policies and procedures manuals
a range of clients with different lash and brow treatment requirements.
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of learners performing a range of tasks in an actual or simulated work environment, over sufficient time to demonstrate handling of a range of contingencies, including:
preparing and cleansing client's skin, removing all make-up from treatment area
tweezing eyebrows
applying lash and brow colour treatment products according to manufacturer instructions
evaluating treatment outcomes and checking client satisfaction
written and oral questioning appropriate to the language and literacy level of the learner, to assess knowledge and understanding of lash and brow treatments, including home-care advice and relevant legislation
completion of workplace documentation relevant to the provision of lash and brow treatments
third-party reports from technical experts
completion of self-paced learning materials, including personal reflection and feedback from a trainer, coach or supervisor.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SIBBCCS301A Apply the principles of skin biology to beauty treatments