Elements and Performance Criteria

RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Reporting processes may include:
Relevant housing authority surveys
The community reporting own faults and problems on a board/ repairs and maintenance sheet
Worker monitoring, check listing and reporting faults and problems as part of job role
Householders and community members reporting problems verbally to the Indigenous Environmental Health Worker


Faults and urgent repairs and maintenance requirements may include:
Faulty, blocked, damaged, broken or worn out health hardware items e.g. toilets, pipes, drains, septic systems and leach drains, taps, sewer pipes, etc.
Non-functional health hardware items needed to ensure that people are safe e.g. electrical fittings not operating safely, ongoing problems with power failures in the community resulting in non functional fridges and freezers for lengthy periods of time, house not able to be secured from wind, rain, dust and intruders
Non functional health hardware items needed to ensure that people can wash themselves and their clothes e.g. shower, hot water service, hand basin, bath or tub for washing children under 5 years old, washing machine, etc.


Key people and outside agencies may include:
Environmental Health Officers
Housing and Local Government representatives
Housing Officers
Relevant water authority
Essential services officers
Community members
Community workers
Any other key people or outside agencies responsible for repairs and maintenance of health hardware in the community


Workers roles and responsibilities in relation to established procedures may include:
Assisting local environmental health officer, housing and local government representatives with housing repairs and maintenance surveys
Assisting with the testing of electrical safety in houses and community buildings with an electrical safety testing device e.g. reverse polarity (wired the wrong way), no earth, power supply not available, voltage available
Supporting community members to identify and report their own faults and problems
Monitoring and reporting faults and problems as part of job role


Faults and urgent repairs that are within the workers roles and responsibility may include:
Fixing leaking taps e.g. changing washers and reseating taps, etc.
Unblocking household plumbing and fixtures
Maintaining flush toilet systems
Repairs and maintenance to health hardware items in the home where appropriate


Reporting may be:
Verbally in either first language or English
Written in either first language or English
By showing supervisor the problem


Referrals may be:
Verbally in either first language or English depending on the target group and whether or not the referrals take place internally within the community or outside the community to other key people or agencies
Written correspondence, e.g. fax, letters, etc.
Photos of the problem/issue
Video recording the problem/issue

EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Assessment of this unit of competency needs to occur more than once and over a period of time


Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities


Context of and specific resources for assessment:
This unit is best assessed on the job or in a simulated environment
Access required to:
A phone/fax when required
Simulation of realistic workplace setting for assessment


Related unit:
This unit is best assessed in conjunction with:
HLTPOP214C Provide basic repairs and maintenance to plumbing, fixtures and health hardware items