Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Format may include:
dates, times and signatures at beginning and end of notes
no blank lines
writing in ink, not pencil
no corrective fluid
Identifying information may include:
name
identification number
date of issue.
Organisational policy and procedures may include:
only facts
no opinions
chronological sequence
Statements may include:
original notes
verbal comments to statement writer
Required details for statements may include:
times
dates
places
events
parties
statements taken from subjects
Answers may include:
yes, no or can't recall
facts only
no opinions
Presentation standards may include:
dress, such as wearing uniform
manner
preparedness
clarity of speech
concise answers
Reports may include:
incidents
lost and found property
occupational safety issues
maintenance faults
purchase submissions
Requirements for reports may include being:
complete
concise
clear
correct
honest
Incident report format may include:
date and time of incident
date and time of report
persons involved
occurrence
body of report
outcomes
Administrative requirements may include:
report number
cross-referencing to other reports
file number
number of copies and where each is lodged

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Competency must be demonstrated in keeping notes and using them for evidence in court, preparing statements and compiling reports
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
apply the elements essential to effective note taking
apply organisational and legislative requirements to the structure and content of statements and reports
apply organisational and legislative requirements to securing and maintaining notes
provide concise answers in court using accurate information from notes
provide required details for statements
apply logical sequencing to reports, appropriate for their purpose
Consistency in performance
Competency should be demonstrated by compiling and using official notes in a range of contexts and over time.
Context of and specific resources for assessment
Assessment must comply with:
applicable regulations and codes
workplace procedures and protocols.
Access may be required to:
a workplace environment or one that closely resembles normal work practices and replicates the range of conditions likely to be encountered when compiling and using official notes, including coping with difficulties, irregularities and breakdowns in routine
legislation, policy, procedures and protocols relating to official notes
case studies and workplace scenarios to capture the range of situations likely to be encountered when compiling and using official notes
Guidance information for assessment
The following assessment methods are suggested:
oral questioning about relevant legislation, acting ethically, and applying processes
observation of the candidate in a range of contexts to ensure achievement of the unit outcomes
feedback from peers and/or supervisor that the candidate consistently applies relevant workplace procedures
review of records completed by candidate or reports of performance
In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency that are difficult to assess directly. Questioning techniques should suit the language and literacy levels of the candidate.