Unit of competency Outline
Date retreived
22/07/2026 7:59 AM AWST
22/07/2026 7:59 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate human resource management activities
Coordinate human resource management activities
Unit of competency
National Code
PUAFIR503
PUAFIR503
State Code
OAY56
OAY56
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
08/04/2020
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
08/04/2020
Nominal Hours
45
Description
This unit of competency involves the skills and knowledge required to coordinate and implement a range of human resource management activities.The unit applies to personnel responsible for managing human resources for a designated area of responsibility and applying organisational policies including equal employment opportunity, industrial awards and Work, Health and Safety (WHS)/Occupational Health and Safety (OHS). A designated area of responsibility may include a region, brigade or a business unit or department.The fire sector is those sections of government departments, statutory authorities or organisations that have responsibility under jurisdictional arrangements for the delivery of firefighting and fire management services.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Identifyand interpret industrial agreements and awards
- 1.1 Industry awards and workplace agreements are interpreted and applied
- 1.2 Organisational policies that relate to industrial relations are communicated to all personnel, in accordance with organisational procedures and employee consultative processes
- 1.3 Unions are consulted, in accordance with organisational procedures
2 Settleemployee grievances and complaints
- 2.1 Grievances and complaints are received, recorded and treated confidentially, in accordance with organisational procedures
- 2.2 Investigation of grievances and complaints is undertaken, in accordance with organisational procedures
- 2.3 Findings of the investigation are concluded and appropriate action is taken
- 2.4 Settlement of grievances and complaints is undertaken, in accordance with organisational policies, procedures and legislation
3 Applying human resource legislation
- 3.1 Human resource legislation requirements are identified and implemented within the organisation
- 3.2 Organisational policies and procedures are implemented to ensure the working environment is equitable, safe and conforms to legislation, government policy
- 3.3 Management is advised of unsafe or discriminatory situations within the organisation that requires intervention
4 Administer disciplinary procedures
- 4.1 Disciplinary matters are investigated to examine possible actions and designated personnel are sent a comprehensive briefing
- 4.2 Disciplinary matters are dealt with, in accordance with organisational procedures
5 Appraise personnel and coordinate progressionactivities
- 5.1 Personnel are informed of progression and promotional opportunities
- 5.2 Activities related to providing promotional opportunities are coordinated, in accordance with organisational procedures
- 5.3 Confidentiality of performance appraisal is maintained, in accordance with organisational procedures
6 Evaluate and utilise expertise of personnel
- 6.1 Specific strengths and weaknesses of personnel are identified and utilised for the attainment of work group outcomes and job satisfaction
- 6.2 Individual and work group development is supported by facilitation of team building activities
7 Produce succession plans
- 7.1 Succession plans are produced and implemented to assist with the smooth transition of personnel from one job to another
- 7.2 Information on competencies and other organisational requirements for each job role is communicated to all personnel
8 Establish performance indicators
- 8.1 Organisational performance indicators are established
- 8.2 Individuals and work groups in the organisation are informed of performance standards and indicators
- 8.3 Performance indicators are reviewed with individuals and work groups to ensure they match organisational requirements
9 Identify development needs of personnel
- 9.1 Human resource planning advice is sought from appropriate sources, if required, when scoping personnel development needs
- 9.2 Training and development needs of personnel are identified
- 9.3 Plans for personnel development are implemented, in accordance with organisational procedures and practices
- 9.4 Personnel are encouraged to acquire new skills and to develop existing knowledge and skills
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WG147 | PUAFIR503B | Coordinate human resource management activities | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BEO0 | PUA50519 | Diploma of Public Safety (Firefighting Management) | Qualification |