Unit of competency Outline
Date retreived
23/07/2026 10:18 AM AWST
23/07/2026 10:18 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Direct ICT in a supply chain
Direct ICT in a supply chain
Unit of competency
National Code
ICAICT704A
ICAICT704A
State Code
D7910
D7910
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
05/06/2014
Field of Education
029999 - Information Technology, N.e.c.
Original Release Date
05/06/2014
Nominal Hours
80
Description
This unit describes the performance outcomes, skills and knowledge required to direct information and communications technology (ICT) in the supply chain for a medium to large organisation.
Notes
Elements and Performance Criteria
1. Identify current or proposed supply chain infrastructure
- 1.1 Critically evaluate key principles of supply chain management
- 1.2 Identify supply chain processes in the organisation from operational and business perspectives
- 1.3 Identify and review management and operational links to external organisations
- 1.4 Identify current chains, network processes, service and performance objectives
2. Direct ICT strategy to support supply chain processes
- 2.1 Develop strategy to align ICT technical resources with identified supply chain processes
- 2.2 Build communication model to improve the integration and sharing of critical business information between decision makers, operations and technical divisions
- 2.3 Identify the key performance indicators that will track progress against the strategic company objectives
3. Lead risk management of supply chain ICT support services
- 3.1 Lead development of strategy for risk assessment of internal and external supply chain processes
- 3.2 Assess risk assessment to ensure it complies with organisational policy
- 3.3 Mitigate identified risks
4. Direct quality assurance processes for supply chain ICT support services
- 4.1 Implement strategies to monitor performance levels of supply chain ICT support services
- 4.2 Ensure continuous improvement of supply chain ICT support services
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Supply chain may include:
movement and storage of raw materials
finished goods from point-of-origin to point-of-consumption
planning and management of activities involved in:
sourcing
procurement
conversion
logistics management activities
work-in-process inventory.
Communication model may relate to:
emails, memos, letters, reports and proposals
good, relevant and timely flow of information between an organisation's employees and with its customers
verbal, such as formal and informal meetings
written
tools:
iPhones
laptops
personal productivity tool (PPT).
Key performance indicators may relate to:
descriptions of measures or outcomes that:
are key to the organisation's success
are usually long-term considerations
must be quantifiable (measurable)
reflect organisational goals.
Risk assessment may include:
coordinated and economical application of resources to minimise, monitor and control the probability or impact of unfortunate events or to maximise the realisation of opportunities
establishment of a secure environment for IT assets
identification, assessment and prioritisation of risks
risk plans
information gathering
threat identification and evaluation
scenario development
risk prioritisation
counter measure identification
report and follow-up.
Organisational policy may refer to:
internal documentation that guides actions that are particular to the organisation issuing the policy, and guides processes that are most likely to achieve a desired outcome
process of making important organisational decisions, including the identification of different alternatives, such as programs or spending priorities, and choosing among them on the basis of the impact they will have
political, management, financial and administrative mechanisms arranged to reach explicit goals.
Performance levels may refer to:
levels of availability, serviceability, performance, operation, or other attributes of the service, such as billing
contracted delivery time or performance of the service.
Continuous improvement may include:
efforts that seek incremental improvement over time or breakthrough improvement at once
ongoing effort to improve products, services or processes
processes that are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.
Supply chain may include:
movement and storage of raw materials
finished goods from point-of-origin to point-of-consumption
planning and management of activities involved in:
sourcing
procurement
conversion
logistics management activities
work-in-process inventory.
Communication model may relate to:
emails, memos, letters, reports and proposals
good, relevant and timely flow of information between an organisation's employees and with its customers
verbal, such as formal and informal meetings
written
tools:
iPhones
laptops
personal productivity tool (PPT).
Key performance indicators may relate to:
descriptions of measures or outcomes that:
are key to the organisation's success
are usually long-term considerations
must be quantifiable (measurable)
reflect organisational goals.
Risk assessment may include:
coordinated and economical application of resources to minimise, monitor and control the probability or impact of unfortunate events or to maximise the realisation of opportunities
establishment of a secure environment for IT assets
identification, assessment and prioritisation of risks
risk plans
information gathering
threat identification and evaluation
scenario development
risk prioritisation
counter measure identification
report and follow-up.
Organisational policy may refer to:
internal documentation that guides actions that are particular to the organisation issuing the policy, and guides processes that are most likely to achieve a desired outcome
process of making important organisational decisions, including the identification of different alternatives, such as programs or spending priorities, and choosing among them on the basis of the impact they will have
political, management, financial and administrative mechanisms arranged to reach explicit goals.
Performance levels may refer to:
levels of availability, serviceability, performance, operation, or other attributes of the service, such as billing
contracted delivery time or performance of the service.
Continuous improvement may include:
efforts that seek incremental improvement over time or breakthrough improvement at once
ongoing effort to improve products, services or processes
processes that are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
develop strategic directions for supply chain management in alignment with organisational goals
develop policy for supply chain processes
conduct risk analysis on ICT support of supply chain processes and implement procedures that identify where risk occurs and what measures need to be taken to mitigate the risk
develop continuous improvement plan for ICT support of supply chain processes.
Context of and specific resources for assessment
Assessment must ensure access to:
relevant strategic level enterprise documentation, including planning, financial and ICT infrastructure documentation
relevant legislative policies.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate carrying out project work
verbal or written questioning to assess required knowledge and skills
review of reports and implementation plans
a portfolio of the project work undertaken.
Note: The preferred assessment method is through a workplace project or through a simulated medium to large enterprise workplace.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
develop strategic directions for supply chain management in alignment with organisational goals
develop policy for supply chain processes
conduct risk analysis on ICT support of supply chain processes and implement procedures that identify where risk occurs and what measures need to be taken to mitigate the risk
develop continuous improvement plan for ICT support of supply chain processes.
Context of and specific resources for assessment
Assessment must ensure access to:
relevant strategic level enterprise documentation, including planning, financial and ICT infrastructure documentation
relevant legislative policies.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate carrying out project work
verbal or written questioning to assess required knowledge and skills
review of reports and implementation plans
a portfolio of the project work undertaken.
Note: The preferred assessment method is through a workplace project or through a simulated medium to large enterprise workplace.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUU76 | ICTICT804 | Direct ICT in a supply chain | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D581 | ICA70111 | Graduate Certificate In Information Technology and Strategic Management | Qualification |