Unit of competency Outline
Date retreived
23/07/2026 10:50 PM AWST
23/07/2026 10:50 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate resources for a multi-agency incident
Coordinate resources for a multi-agency incident
Unit of competency
National Code
PUAOPE017A
PUAOPE017A
State Code
D5505
D5505
TGA Status
Replaced
Replaced
DTWD Status
Transition (Replaced)
Transition (Replaced)
State Implementation and Classification
Approved Date
18/08/2011
Field of Education
080315 - Project Management
Original Release Date
18/08/2011
Nominal Hours
50
Description
This unit covers the competency required to bring together organisations and other resources to support an incident.Incidents that require such resource coordination are typically Level 3 incidents, which are characterised by degrees of complexity that may require the establishment of divisions for effective management of the situation. These incidents will usually involve delegation of all functions.This unit also coves the systematic acquisition and application of organisational, human and equipment resources in an incident.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Commence coordination
- 1.1 Coordination arrangements are invoked in accordance with agreed authority/responsibility.
- 1.2 Coordination function is established within an Incident Control Centre or facility in consultation with Incident Controller.
- 1.3 Coordination arrangements are communicated to participating organisations and to relevant authorities/organisations pertinent to the type of incident.
2. Establish and maintain a coordination network
- 2.1 Coordination network and structure is established appropriate to the nature and complexity of the incident .
- 2.2 Coordination network is integrated with the control and command activities to meet the objectives of the control plan using communications processes and systems as required.
- 2.3 Coordination network is expanded, contracted or modified in response to changes within the incident environment.
3. Manage resource requirements in accordance with control requirements
- 3.1 Resources are identified through the coordination network and external providers/authorities which may be appropriate to control requirements including sources of information and/or documents.
- 3.2 Resources are acquired to meet the requirements of the Incident Action Plan and Recovery Plan including personnel support activities.
- 3.3 Resources are supplied to meet operational requirements within negotiated timeframes.
- 3.4 Allocation of resources is monitored to ensure operational effectiveness and to confirm additional requirements.
4. Conclude coordination activities
- 4.1 An audit is undertaken to ensure resources are acquired and supplied in a cost-effective and efficient manner (where applicable) according to standard procedures.
- 4.2 Resources released from the incident are returned to providers as appropriate.
5. Review coordination
- 5.1 Debriefings are conducted to evaluate coordination effectiveness using consultative processes where appropriate.
- 5.2 Reports are produced as required and communicated in accordance with established protocols and agreed reporting mechanisms.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Establishing coordination function may include considering:
Amenities
Communication modes
Equipment characteristics
Logistical operations
Parking
Proximity to incident
Security requirements
Site access and exit requirements
Size and type of structure
Special incident requirements
Support services
Type of incident (imminent or actual) may include:
Civil/political incidents such as:
civil unrest
economic
eco-terrorism
enemy attack
general strike
hostage situation/s
sabotage
terrorism
Marine rescue
Natural events such as:
avalanche snow/ice/hail
biological
drought
dust/sand storms
earthquakes/land shifts
extreme heat/cold
fire (forest, grassland, urban)
flood/wind driven water
hurricane/typhoon
landslide/mudslide
lightning storm
pandemic
tornado/cyclone
tsunami
windstorm/tropical storm
volcanic eruption
Rescue
Search
Technological/industrial incidents such as:
building/structure collapse
business interruption
dam/levee failure
explosion/fire
extreme air pollution
financial collapse
fuel/resource shortages
hazardous material releases
hazardous material spills
power/utility failure
radiological accidents
strikes
transportation accidents
Coordination network may include:
Community services organisations
Contractors
Equipment suppliers
Gas and power agencies
Land management agencies
Local, state/territory and commonwealth government authorities
Medical organisations
Operative and support organisations
Other emergency organisations
Water
Welfare and counselling organisations
Communications processes and systems may include:
Audio and visual recording mechanisms
Communication responsibilities of personnel
Data retrieval
Data transfer
Designation of appropriate modes and channels of communication
Inter organisation liaison
Interpersonal communications
Procedures and protocols
Radio communications
Recording
Security and authorisation assignment
Storage and dispatch modes
Telecommunications
Types of technology - electronic data exchange devices
Resources may include:
Communication devices
Equipment
Local, state/territory and commonwealth governments
Machinery
Operations personnel
Support personnel
Technology devices
Vehicles
Volunteers
Identifying and acquiring resources may include:
Cost benefit analysis
Geographical analysis
Logistics
Networking
Supply-demand financial analysis
Sources of information and/or documents may include:
Applicable state, territory, commonwealth legislation and regulations which relate to:
codes of practice
conventions
freedom of information
environment protection
equal employment opportunity and affirmative action
equal opportunity
memorandum of understanding/agreement
occupational health and safety (OH&S)
policies
privacy and confidentiality legislation
procurement procedures
protocols
public safety
quality assurance procedures
standards and certification requirements
state of emergency
workers compensation
workplace relations
Communications technology equipment
Client requirements
Emergency procedures
Evacuation procedures
OH&S procedures
Oral, aural or signed communications
Organisational and workplace operating procedures and policies
Personal and work area procedures and practices
Relevant Australian or international documentation in disaster/emergency management
Standard operating procedures
Incident Action Plan may include:
Accommodation and welfare arrangements
Communications Plan
Incident objectives
Information on alternative or fallback strategies
Information Plan for dissemination of information to all stakeholders
Information regarding the necessary logistical arrangements
Management arrangements, including establishment of sectors and divisions
Management structure if established
Maps or site plans of the incident
Medical Plan and consideration of OH&S issues
Resources to be allocated to each division and sector
Statement of current situation and predictions of the incident's likely development (including key risk exposures)
Strategies to achieve defined incident objectives
Structural chart depicting the personnel in the incident management arrangements, including establishment of sectors and divisions
Timing of meetings and changeovers
Traffic management
Recovery Plan may include:
Re-establishment of infrastructure
Rehabilitation
Relocation of members of the public
Personnel support activities may include supply of:
Catering
Medical
Rest/relief counselling services
Sanitation
Shelter
Stress management services
Audit may comprise:
Damage reports
Reconciliation
Supply cost
Supply mechanisms
Standard procedures may include:
Australian Standards
Defence Instructions
Doctrine pamphlets
Job guides, other publications
Manufacturers' handbooks, industry specifications and technical instructions
OH&S regulations
Organisational policies and procedures
Procedure manuals
Relevant local government by‑laws
Relevant state/territory or commonwealth legislation
Routine Orders
Standing Operating Procedures
Standing Orders
Written and verbal orders
Debriefings may include:
Financial analysis
Logistics
Operational analysis
Performance evaluation
Supply-demand
Consultative processes may include:
Clients
Emergency management specialists
Emergency organisations
Higher authorities
Media
OH&S specialists
Other professional or technical staff and/or organisations
Public
Agreed reporting mechanisms will involve:
Authorisation
Distribution and development of reports in accordance with regulatory and organisational requirements and may include:
briefing papers
coronial reports
final reports
legal reports
media reports
ministerial reports
performance evaluations
situation reports - within incident for external distribution
status reports
Establishing coordination function may include considering:
Amenities
Communication modes
Equipment characteristics
Logistical operations
Parking
Proximity to incident
Security requirements
Site access and exit requirements
Size and type of structure
Special incident requirements
Support services
Type of incident (imminent or actual) may include:
Civil/political incidents such as:
civil unrest
economic
eco-terrorism
enemy attack
general strike
hostage situation/s
sabotage
terrorism
Marine rescue
Natural events such as:
avalanche snow/ice/hail
biological
drought
dust/sand storms
earthquakes/land shifts
extreme heat/cold
fire (forest, grassland, urban)
flood/wind driven water
hurricane/typhoon
landslide/mudslide
lightning storm
pandemic
tornado/cyclone
tsunami
windstorm/tropical storm
volcanic eruption
Rescue
Search
Technological/industrial incidents such as:
building/structure collapse
business interruption
dam/levee failure
explosion/fire
extreme air pollution
financial collapse
fuel/resource shortages
hazardous material releases
hazardous material spills
power/utility failure
radiological accidents
strikes
transportation accidents
Coordination network may include:
Community services organisations
Contractors
Equipment suppliers
Gas and power agencies
Land management agencies
Local, state/territory and commonwealth government authorities
Medical organisations
Operative and support organisations
Other emergency organisations
Water
Welfare and counselling organisations
Communications processes and systems may include:
Audio and visual recording mechanisms
Communication responsibilities of personnel
Data retrieval
Data transfer
Designation of appropriate modes and channels of communication
Inter organisation liaison
Interpersonal communications
Procedures and protocols
Radio communications
Recording
Security and authorisation assignment
Storage and dispatch modes
Telecommunications
Types of technology - electronic data exchange devices
Resources may include:
Communication devices
Equipment
Local, state/territory and commonwealth governments
Machinery
Operations personnel
Support personnel
Technology devices
Vehicles
Volunteers
Identifying and acquiring resources may include:
Cost benefit analysis
Geographical analysis
Logistics
Networking
Supply-demand financial analysis
Sources of information and/or documents may include:
Applicable state, territory, commonwealth legislation and regulations which relate to:
codes of practice
conventions
freedom of information
environment protection
equal employment opportunity and affirmative action
equal opportunity
memorandum of understanding/agreement
occupational health and safety (OH&S)
policies
privacy and confidentiality legislation
procurement procedures
protocols
public safety
quality assurance procedures
standards and certification requirements
state of emergency
workers compensation
workplace relations
Communications technology equipment
Client requirements
Emergency procedures
Evacuation procedures
OH&S procedures
Oral, aural or signed communications
Organisational and workplace operating procedures and policies
Personal and work area procedures and practices
Relevant Australian or international documentation in disaster/emergency management
Standard operating procedures
Incident Action Plan may include:
Accommodation and welfare arrangements
Communications Plan
Incident objectives
Information on alternative or fallback strategies
Information Plan for dissemination of information to all stakeholders
Information regarding the necessary logistical arrangements
Management arrangements, including establishment of sectors and divisions
Management structure if established
Maps or site plans of the incident
Medical Plan and consideration of OH&S issues
Resources to be allocated to each division and sector
Statement of current situation and predictions of the incident's likely development (including key risk exposures)
Strategies to achieve defined incident objectives
Structural chart depicting the personnel in the incident management arrangements, including establishment of sectors and divisions
Timing of meetings and changeovers
Traffic management
Recovery Plan may include:
Re-establishment of infrastructure
Rehabilitation
Relocation of members of the public
Personnel support activities may include supply of:
Catering
Medical
Rest/relief counselling services
Sanitation
Shelter
Stress management services
Audit may comprise:
Damage reports
Reconciliation
Supply cost
Supply mechanisms
Standard procedures may include:
Australian Standards
Defence Instructions
Doctrine pamphlets
Job guides, other publications
Manufacturers' handbooks, industry specifications and technical instructions
OH&S regulations
Organisational policies and procedures
Procedure manuals
Relevant local government by‑laws
Relevant state/territory or commonwealth legislation
Routine Orders
Standing Operating Procedures
Standing Orders
Written and verbal orders
Debriefings may include:
Financial analysis
Logistics
Operational analysis
Performance evaluation
Supply-demand
Consultative processes may include:
Clients
Emergency management specialists
Emergency organisations
Higher authorities
Media
OH&S specialists
Other professional or technical staff and/or organisations
Public
Agreed reporting mechanisms will involve:
Authorisation
Distribution and development of reports in accordance with regulatory and organisational requirements and may include:
briefing papers
coronial reports
final reports
legal reports
media reports
ministerial reports
performance evaluations
situation reports - within incident for external distribution
status reports
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
implement coordination response in accordance with control plan and within bounds of authority
identify, select, prioritise, implement and evaluate appropriate strategies for the acquisition and deployment of resources in accordance with control and command plan requirements
analyse resource requirements in accordance with present and future control requirements
implement and maintain an effective communication system both internal and external to an incident
monitor the deployment of resources in meeting control requirements
maintain procurement and workplace records
strategically react to changes within the incident environment
incorporate risk management and contingency processes
evaluate performance of coordination in meeting the requirements of control
modify activities to cater for variations and changes in incident contexts and environments
apply underpinning knowledge and skills when establishing plans
describe consequences
complete tasks
identify improvements
apply safety precautions relevant to the task
show evidence of application of relevant workplace procedures including hazard policies and procedures, issue resolution procedures, job procedures and work instruction guidelines relating to the procurement of resources, quality assurance procedures (where in existence), privacy, confidentiality and security procedures, waste, pollution and environmental management recovery processes.
Consistency in performance
Competency should be demonstrated over time in a range of actual or simulated workplace environments.
Context of and specific resources for assessment
Context of assessment
Competency should be assessed in an operational environment or in an industry-approved multi-agency simulated workplace environment.
Specific resources for assessment
Access is required to:
incidents or simulation of incidents, in a multi-agency response environment
equipment, personnel, facilities appropriate to the incident and within the bounds of responsibility as designated within the requirements of the Incident Controller
Method of assessment
In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.
Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.
Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:
direct observation
interviewing the candidate
journals and workplace documentation
third party reports from supervisors
written or oral questions
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
implement coordination response in accordance with control plan and within bounds of authority
identify, select, prioritise, implement and evaluate appropriate strategies for the acquisition and deployment of resources in accordance with control and command plan requirements
analyse resource requirements in accordance with present and future control requirements
implement and maintain an effective communication system both internal and external to an incident
monitor the deployment of resources in meeting control requirements
maintain procurement and workplace records
strategically react to changes within the incident environment
incorporate risk management and contingency processes
evaluate performance of coordination in meeting the requirements of control
modify activities to cater for variations and changes in incident contexts and environments
apply underpinning knowledge and skills when establishing plans
describe consequences
complete tasks
identify improvements
apply safety precautions relevant to the task
show evidence of application of relevant workplace procedures including hazard policies and procedures, issue resolution procedures, job procedures and work instruction guidelines relating to the procurement of resources, quality assurance procedures (where in existence), privacy, confidentiality and security procedures, waste, pollution and environmental management recovery processes.
Consistency in performance
Competency should be demonstrated over time in a range of actual or simulated workplace environments.
Context of and specific resources for assessment
Context of assessment
Competency should be assessed in an operational environment or in an industry-approved multi-agency simulated workplace environment.
Specific resources for assessment
Access is required to:
incidents or simulation of incidents, in a multi-agency response environment
equipment, personnel, facilities appropriate to the incident and within the bounds of responsibility as designated within the requirements of the Incident Controller
Method of assessment
In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.
Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.
Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:
direct observation
interviewing the candidate
journals and workplace documentation
third party reports from supervisors
written or oral questions
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OAX99 | PUAOPE017 | Coordinate resources for a multi-agency incident | Unit of competency |
