Unit of competency Outline
Date retreived
23/07/2026 5:02 AM AWST
23/07/2026 5:02 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Participate in highly familiar spoken exchanges
Participate in highly familiar spoken exchanges
Unit of competency
National Code
FSKOCM001
FSKOCM001
State Code
OBK91
OBK91
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
30/01/2020
Field of Education
100707 - Verbal Communication
Original Release Date
30/01/2020
Nominal Hours
10
Description
This unit describes the skills and knowledge required to participate in highly familiar spoken exchanges, such as providing personal details, asking simple questions, following one step instructions, or requesting everyday items.An individual performing these tasks operates alongside an expert or mentor where significant support, prompting, advice and modelling can be provided.This unit applies to individuals who use, or are preparing to use, oral communication skills to complete workplace activities. This includes existing workers and individuals preparing for employment through vocational education and training. This unit can be integrated and contextualised with vocational training to support achievement of vocational competency.This unit is aligned to, but does not fully address, the Australian Core Skills Framework (ACSF) oral communication core skill indicators .07 and .08 at pre-level 1 in the workplace and employment domain of communication.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to participate in highly familiar spoken exchange
- 1.1 Identify type of spoken exchange
- 1.2 Identify audience of exchange and purpose
- 1.3 Identify formulaic expressions and personally relevant details required for spoken exchange
2. Engage in and review exchange
- 2.1 Use oral communication strategies to participate in exchange
- 2.2 Recognise and use basic non-verbal communication methods
- 2.3 Seek feedback from expert or mentor to identify areas for improvement
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WG317 | FSKOCM01 | Participate in highly familiar spoken exchanges | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BEZ3 | FSK10119 | Certificate I in Access to Vocational Pathways | Qualification |