Unit of competency Outline
Date retreived
22/07/2026 9:39 AM AWST
22/07/2026 9:39 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Establish and manage effective external relationships
Establish and manage effective external relationships
Unit of competency
National Code
SFIPROC610C
SFIPROC610C
State Code
D9283
D9283
TGA Status
Deleted
Deleted
DTWD Status
Transition (Deleted)
Transition (Deleted)
State Implementation and Classification
Approved Date
25/02/2014
Field of Education
080301 - Business Management
Original Release Date
25/02/2014
Nominal Hours
40
Description
This unit of competency involves creating and managing relationships with key stakeholders influential to the success of the enterprise, the industry in which it operates and the community surrounding it.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify key stakeholders from industry, business and/or community sources
- 1.1. Networking is employed to identify desirable relationships and benefits to the enterprise.
- 1.2. Areas in which cooperation may achieve positive outcomes for both stakeholders and the enterprise are identified and agreed.
2. Develop strategies to maintain the effectiveness of relationships
- 2.1. The enterprise's ethical, business and social standing is monitored to ensure continuation of positive relationships.
- 2.2. Interpersonal styles and methods are adjusted to the social/cultural environment.
3. Monitor and review the effectiveness of the relationships
- 3.1. Relationships with stakeholders are monitored to ensure continuation of enterprise objectives.
- 3.2. Events which might jeopardise the relationships are monitored to ensure the continuation of the enterprise or shared objectives.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant government regulations, licensing and other compliance requirements may include:
business or workplace operations, policies and practices:
commercial law, including fair trading and trade practices
consumer law
corporate law, including registration, licensing and financial reporting
disability policies and practices
equal opportunity, anti-discrimination and sexual harassment
industrial relations and awards, individual employment contracts and share of catch agreements
jurisdictional variations
superannuation
taxation
trade practices
warnings and dismissals
worker's compensation
ecologically sustainable development (ESD) principles, environmental hazard identification, risk assessment and control
fisheries or aquaculture regulations, permits, licences, quotas, catch restrictions and other compliance requirements, including:
Australian Exclusive Economic Zone
international treaties and agreements
food safety, Hazard Analysis Critical Control Point (HACCP), hygiene and temperature control along chain of custody
imports quarantine and inspection, and importing approved arrangements for Australian Quarantine Inspection Service (AQIS), Australian Customs Service (ACS) and Biosecurity Australia (BA)
occupational health and safety (OHS) hazard identification, risk assessment and control
product quality assurance:
correct naming and labelling (e.g. country of origin, Australian Fish Names Standard and eco-labelling)
correct quantities, sizes and other customer requirements
third-party certification (e.g. Australian Grown and ISO 14001:2004 Environmental management systems).
Key stakeholders may include:
contractors
customers
individuals or teams
internal and/or external to the enterprise
members of the wider community or their representatives
suppliers.
Strategies may be:
long-term to achieve the enterprises objectives, mission and/or values
medium-term to satisfy operational plans
short-term to meet immediate priorities.
Relationships with stakeholders may be:
commercial
contractual
social.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant government regulations, licensing and other compliance requirements may include:
business or workplace operations, policies and practices:
commercial law, including fair trading and trade practices
consumer law
corporate law, including registration, licensing and financial reporting
disability policies and practices
equal opportunity, anti-discrimination and sexual harassment
industrial relations and awards, individual employment contracts and share of catch agreements
jurisdictional variations
superannuation
taxation
trade practices
warnings and dismissals
worker's compensation
ecologically sustainable development (ESD) principles, environmental hazard identification, risk assessment and control
fisheries or aquaculture regulations, permits, licences, quotas, catch restrictions and other compliance requirements, including:
Australian Exclusive Economic Zone
international treaties and agreements
food safety, Hazard Analysis Critical Control Point (HACCP), hygiene and temperature control along chain of custody
imports quarantine and inspection, and importing approved arrangements for Australian Quarantine Inspection Service (AQIS), Australian Customs Service (ACS) and Biosecurity Australia (BA)
occupational health and safety (OHS) hazard identification, risk assessment and control
product quality assurance:
correct naming and labelling (e.g. country of origin, Australian Fish Names Standard and eco-labelling)
correct quantities, sizes and other customer requirements
third-party certification (e.g. Australian Grown and ISO 14001:2004 Environmental management systems).
Key stakeholders may include:
contractors
customers
individuals or teams
internal and/or external to the enterprise
members of the wider community or their representatives
suppliers.
Strategies may be:
long-term to achieve the enterprises objectives, mission and/or values
medium-term to satisfy operational plans
short-term to meet immediate priorities.
Relationships with stakeholders may be:
commercial
contractual
social.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment evidence required to demonstrate competence in this unit
Assessment must confirm the ability to:
analyse trends, opportunities and constraints to the business
develop relationships with key stakeholders outside the enterprise who may be influential to the success of the enterprise, to manage those relationships and monitor changes in social, cultural or political attitudes which may affect those relationships
influence and articulate the enterprise's vision
make decisions within the responsibility and authority of the position.
Assessment must confirm knowledge of:
collaborative processes to gain ownership and commitment
strategies which strengthen and reinforce relationships.
Context of and specific resources for assessment
Assessment of this unit may occur in either a real or simulated workplace.
Resources may include:
access to candidate's peers and/or managers
access to key stakeholders
documentation relating to any formalising of relationships
enterprise strategic plan
regulations and codes of practice relevant to the enterprise.
Method of assessment
The following assessment methods are suggested:
case studies
demonstration in the workplace
third-party reports.
Guidance information for assessment
This unit may be assessed holistically with other units within a qualification.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment evidence required to demonstrate competence in this unit
Assessment must confirm the ability to:
analyse trends, opportunities and constraints to the business
develop relationships with key stakeholders outside the enterprise who may be influential to the success of the enterprise, to manage those relationships and monitor changes in social, cultural or political attitudes which may affect those relationships
influence and articulate the enterprise's vision
make decisions within the responsibility and authority of the position.
Assessment must confirm knowledge of:
collaborative processes to gain ownership and commitment
strategies which strengthen and reinforce relationships.
Context of and specific resources for assessment
Assessment of this unit may occur in either a real or simulated workplace.
Resources may include:
access to candidate's peers and/or managers
access to key stakeholders
documentation relating to any formalising of relationships
enterprise strategic plan
regulations and codes of practice relevant to the enterprise.
Method of assessment
The following assessment methods are suggested:
case studies
demonstration in the workplace
third-party reports.
Guidance information for assessment
This unit may be assessed holistically with other units within a qualification.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S4292 | SFIPROC610B | Establish and manage effective external relationships | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D631 | SFI50511 | Diploma of Seafood Processing | Qualification |