Unit of competency Outline

Date retreived
23/07/2026 12:58 AM AWST

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Manage human performance and team resources during air traffic control operations

Manage human performance and team resources during air traffic control operations

Unit of competency
National Code
AVIF5003
State Code
AVD85
TGA Status
Current
DTWD Status
Approved
Current Release Number
3.00
Current Release Date
20/10/2022
View on TGA
State Implementation and Classification
Approved Date
09/11/2015
Field of Education
080303 - Human Resource Management
Original Release Date
09/11/2015
Nominal Hours
80
Description
This unit involves the skills and knowledge required to manage human performance and team resources during air traffic control (ATC) operations in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.It includes maximising personal performance, managing errors and participating as a team member within an air traffic services environment.This unit addresses aviation non-technical skill requirements (mental, social and personal-management abilities) related to ATC duties that complement the technical skills of Air Traffic Controllers and contribute to safe and effective performance in complex aviation operational environments.Operations are conducted as part of commercial and military air traffic services across a variety of operational contexts within the Australian aviation industry in various time, weather and traffic conditions associated with psychological and/or physiological limitations to performance.Operations are conducted as part of commercial and military air traffic services across a variety of operational contexts within the Australian aviation industry.Work is performed independently or under supervision as a single operator or within a team environment.Licensing, legislative, regulatory or certification requirements are applicable to this unit.Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.
Notes
Elements and Performance Criteria
1 Maximise personal performance
  • 1.1 Factors affecting individual human performance are monitored and managed
  • 1.2 Assertive communication is used effectively
  • 1.3 Personal workload is regulated by prioritising work tasks
  • 1.4 Human machine interface (HMI) is optimised to enhance human performance
  • 1.5 Decisions taken to manage overall performance are employed
2 Manage error
  • 2.1 Error prevention techniques are applied
  • 2.2 Errors are recognised and rectified
  • 2.3 Undesired states, resulting from errors, are recovered
  • 2.4 Personal responsibility for own errors is acknowledged
3 Participate as a team member
  • 3.1 Roles and responsibilities of others are considered and responded to appropriately
  • 3.2 Duty of care towards others is applied
  • 3.3 Situational leadership and followership skills are applied to increase team output
No information
No information
Replaces
State Code National Code Title Type
WB771 AVIF5003B Manage human performance and team resources during air traffic control operations Unit of competency
State Code National Code Title Type
AWN4 AVI50115 Diploma of Aviation (Air Traffic Control) Qualification