Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Enterprise objectives
Enterprise objectives may include:
mission statements
goals
business and brand objectives
Products
Products may include:
grapes or grape products
wine (all styles)
spirits
promotional merchandise
wine industry supplies (e.g. bottles, stoppers and casks) and services (e.g. personnel, expertise and analysis)
Production sites
Production sites may include:
head office functions
production or processing plants
vineyards
supplier facilities
consultancy services
Key functions
Key functions may include:
viticulture
cellar
bottling
packaging
warehouse and distribution
cellar door sales
marketing
human resources (personnel, training and employee relations)
Calendar of events
Calendar of events may relate to:
seasonal activity
promotional activity
key wine industry and enterprise events
Work areas
Work areas may include, but are not limited to:
service roads
vineyards
paddocks
yards
floors
walkways
storerooms
benches
rest rooms
training rooms
meeting rooms
offices
Personal employment terms and conditions
Personal employment terms and conditions includes:
pay rate as per Award or enterprise agreements (standard and overtime)
pay review schedule
working hours
training development plan
progression opportunities
Workplace information
Workplace information can include:
noticeboards
public address or paging systems
Standard Operating Procedures (SOPs) manuals
work notes
signs and notices (permanent and temporary)
telephone or contact details
emergency exits, routes and collection points
websites and email systems
workplace policies and procedures
Policies and procedures
Workplace policies, procedures and systems may include those relating to:
safety
quality assurance
equal opportunities
sexual harassment
customer services
awards
pay

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed. Competence in this unit must be achieved in accordance with food safety standards and regulations.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify key processes in wine production and supply
identify own role within the industry
describe the enterprise key features, functions and goals
identify own responsibilities and activities
meet housekeeping standards
identify information resources for work role.
Context of and specific resources for assessment
Assessment must occur in a real or simulated workplace where the assessee has access to:
personal protective clothing and equipment as required
work procedures, including advice on company practices, safe work practices, food safety, quality and environmental requirements
instructions, information, specifications and schedules as required
equipment, services and corresponding information as required
products and materials as required
internal and external customers and suppliers as required
cleaning procedures, materials and equipment as required
documentation and recording requirements and procedures.
Method of assessment
This unit should be assessed together with other units of competency relevant to the function or work role.
Guidance information for assessment
To ensure consistency in one's performance, competence should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities, and where possible, over a number of assessment activities.