Elements and Performance Criteria

The Range of Variables explains the contexts within which the performance and knowledge requirements of this standard may be assessed. The scope of variables chosen in training and assessment requirements may depend on the work situations available.

What strategies may be selected for personal development and appropriate self-management?
Strategies for personal development include processes for self-assessment and benchmarking performance, analyses of strengths and weaknesses, initiation of personal training or coaching plans, and other sourcing of professional support. Strategies for self-management include techniques for priority setting, maintenance of diaries, health and lifestyle reviews.

What government-supported employment and training programs may be relevant to this competency standard?
Government-supported employment and training programs include all schemes in which the wage paid to new employees is subsidised for a period, and/or where special assistance is provided to participate in training programs.

What is included under workforce in this competency standard?
The workforce includes self, family members, whether paid or unpaid, employees both permanent and casual, contractors, share-farmers, students on work experience, and professional and technical support.

What may be considered under contracts of employment?
Contracts of employment include task specific as well as general contracts of employment.

What strategies may be selected for personal development and appropriate self-management?
Strategies for personal development include processes for self-assessment and benchmarking performance, analyses of strengths and weaknesses, initiation of personal training or coaching plans, and other sourcing of professional support. Strategies for self-management include techniques for priority setting, maintenance of diaries, health and lifestyle reviews.

What government-supported employment and training programs may be relevant to this competency standard?
Government-supported employment and training programs include all schemes in which the wage paid to new employees is subsidised for a period, and/or where special assistance is provided to participate in training programs.

What is included under workforce in this competency standard?
The workforce includes self, family members, whether paid or unpaid, employees both permanent and casual, contractors, share-farmers, students on work experience, and professional and technical support.

What may be considered under contracts of employment?
Contracts of employment include task specific as well as general contracts of employment.

What evidence is required to demonstrate competence for this standard as a whole?
Competence in managing human resources requires evidence that self and staff have been successfully managed within an enterprise according to the criteria outlined in this standard. The skills and knowledge required to manage human resources must be transferable to a range of work environments and contexts. For example, this could include different enterprises, staff numbers and profiles.
What specific knowledge is needed to achieve the performance criteria?

Knowledge and understanding are essential to apply this standard in the workplace, to transfer the skills to other contexts, and to deal with unplanned events. The knowledge requirements for this unit are listed below:

personal development
time management
task descriptions and person specifications
Equal Opportunity and Equal Employment Opportunity legislation
OHS legislation
relevant industrial awards
employee induction programs
interviewing strategies and protocols
works compensation instance and superannuation
contracts of employment
unfair dismissal legislation.

What specific skills are needed to achieve the performance criteria?

To achieve the performance criteria, some complementary skills are required. These skills include the ability to:

implement strategies for personal development and appropriate self-management
identify skill requirements and prepare task descriptions and person specifications
arrange employment of workforce members
implement OHS priorities and procedures
review labour productivity
terminate employment of particular staff as necessary.

Are there other competency standards that could be assessed with this one?
This competency standard

Essential Assessment Information
There is essential information about

What specific knowledge is needed to achieve the performance criteria?

Knowledge and understanding are essential to apply this standard in the workplace, to transfer the skills to other contexts, and to deal with unplanned events. The knowledge requirements for this unit are listed below:

personal development
time management
task descriptions and person specifications
Equal Opportunity and Equal Employment Opportunity legislation
OHS legislation
relevant industrial awards
employee induction programs
interviewing strategies and protocols
works compensation instance and superannuation
contracts of employment
unfair dismissal legislation.

What specific skills are needed to achieve the performance criteria?

To achieve the performance criteria, some complementary skills are required. These skills include the ability to:

implement strategies for personal development and appropriate self-management
identify skill requirements and prepare task descriptions and person specifications
arrange employment of workforce members
implement OHS priorities and procedures
review labour productivity
terminate employment of particular staff as necessary.

Are there other competency standards that could be assessed with this one?
This competency standard

Essential Assessment Information
There is essential information about

There are a number of processes that are learnt throughout work and life, which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added. The questions below highlight how these processes are applied in this competency standard. Following each question a number in brackets indicates the level to which the key competency needs to be demonstrated where 0 = not required, 1 = perform the process, 2 = perform and administer the process and 3 = perform, administer and design the process.
Communicating ideas and information
Through formal and informal processes established by the enterprise. (3)

Communicating ideas and information
Through formal and informal processes established by the enterprise. (3)

Collecting analysing and organising information
Through establishment and maintenance of filing systems and collection of data required of employers. (3)

Collecting analysing and organising information
Through establishment and maintenance of filing systems and collection of data required of employers. (3)

Planning and organising activities
According to human resource management principles and legislative guidelines. (3)

Planning and organising activities
According to human resource management principles and legislative guidelines. (3)

Working with others and in teams
Through consultation in the preparation of job descriptions and OHS activities. (3)

Working with others and in teams
Through consultation in the preparation of job descriptions and OHS activities. (3)

Using mathematical ideas and techniques
Through calculations associated with insurance and superannuation. (3)

Using mathematical ideas and techniques
Through calculations associated with insurance and superannuation. (3)

Solving problems
Through resolving conflicting demands on management and dealing with different personality types amongst staff. (3)

Solving problems
Through resolving conflicting demands on management and dealing with different personality types amongst staff. (3)

Using technology
Through the use of computers and communication systems. (3)

Using technology
Through the use of computers and communication systems. (3)