Unit of competency Outline

Date retreived
22/07/2026 4:20 AM AWST

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Support innovation and change through extension

Support innovation and change through extension

Unit of competency
National Code
PSPSCI302A
State Code
C8300
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
3.00
Current Release Date
01/11/2012
State Implementation and Classification
Approved Date
23/01/2006
Field of Education
080307 - Organisation Management
Original Release Date
23/01/2006
Nominal Hours
35
Description
This unit covers extension activities under general direction and with immediate guidance from senior officers as to methods and immediate objectives. It includes confirming extension objectives and methodologies, preparing for extension activities, providing information to clients to support change and monitoring and evaluating extension outcomes.In practice, innovation and change through extension overlaps with other generalist or specialist work activities such as working effectively, acting ethically, using resources, organising information, working safely.
Notes
Elements and Performance Criteria
1. Confirm extension objectives and methodologies
  • 1.1 Extension objectives are clarified and confirmed with other staff members in accordance with organisational and client needs.
  • 1.2 Client target groups are identified and extension methodology is selected in accordance with objectives, information to be disseminated and client needs/preferences.
  • 1.3 Issues relating to intellectual property are identified and handled in accordance with organisational requirements.
2. Prepare for extension activities
  • 2.1 Industry knowledge is accessed to assist in client decision making and to support the implementation of improved practices.
  • 2.2 Risks are identified and risk management strategies are confirmed and applied in consultation with other staff members.
  • 2.3 Resources are confirmed, materials prepared and extension activities organised in accordance with project responsibilities and organisational policy and procedures.
3. Provide information to support change
  • 3.1 Information and advice are provided in accordance with organisational requirements, in a form and medium suited to clients.
  • 3.2 Presentation standards are maintained in accordance with organisational guidelines and information is tailored to client needs in terms of concepts, language and format.
  • 3.3 Clients are assisted in planning the introduction of change and client resistance is responded to in accordance with organisational policy and procedures.
  • 3.4 Feedback is obtained from clients, issues are clarified and further information is provided in response to client needs.
4. Monitor and evaluate extension outcomes
  • 4.1 Change processes are monitored and contingencies are handled in accordance with organisational policy and procedures.
  • 4.2 Outcomes are monitored and evaluated against extension objectives, and processes and materials are revised to address identified problems.
  • 4.3 Modifications are made and implemented in accordance with organisational requirements for continuous improvement.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Objectives:
will typically relate to discrete projects
Other staff members may include:
supervisors
unit manager
district manager
director
Client target groups may include:
industry and community groups
Local, State or Commonwealth government organisations
general public
agri-business
farmers
Extension methodology may include:
one-on-one discussion
telephone
on-site consultation
field days
field excursions
group processes
seminars
lectures
demonstrations
reports
journals
publications
Risks:
are generally low for the agency/stakeholders or affect a small proportion of the industry
Responsibilities may include:
a number of projects, where priority is usually given to one project at a time
influence on small groups or localised industry focus groups
areas of relatively low economic impact
Advice may be:
provided directly for routine matters or under the guidance of senior staff for more complex or sensitive issues
related to fitting in with existing farmer systems
Information medium may include:
personal presentation
posters
journals
press
radio
television
peer reviewed publications
Presentation standards may include:
design of materials
dress
punctuality
preparedness
manner
handouts
overhead transparencies/slide shows
questioning techniques
customisation to meet the needs of a diverse industry/community
Client resistance to change may be:
low, or generally small scale, with immediate guidance available from senior officers where needed
Evaluation may include:
quantitative methods
qualitative methods
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC301B Uphold the values and principles of public service
PSPGOV301B Work effectively in the organisation
PSPGOV302B Contribute to workgroup activities
PSPGOV307B Organise workplace information
PSPLEGN301B Comply with legislation in the public sector
PSPOHS301A Contribute to workplace safety
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
outcomes from a range of (3 or more) extension activities such as oral communication and presentation, assisting with field days, preparation of materials
Resources required to carry out assessment
These resources include:
legislation, procedures, guidelines and protocols
industry information
risk management strategies for extension work
case studies and workplace scenarios to capture a range of different extension experiences
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when supporting innovation and change through extension, including coping with difficulties, irregularities and breakdowns in routine
outcomes from a range of (3 or more) extension activities (or occasions over time) such as oral communication and presentation, assisting with field days, preparation of materials
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
observation
portfolios
projects
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Replaced By
State Code National Code Title Type
AWT55 PSPSCI003 Support innovation and change through extension Unit of competency
State Code National Code Title Type
J276 PSP30112 Certificate III in Government Qualification
C767 PSP30104 Certificate III in Government Qualification