Elements and Performance Criteria

RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Information may include:
Legislation, regulations, policies, procedures guidelines, awards and agreements
Legal materials
Student and family information
Enrolment trends
Student reports
Community partnerships
Data file records
Library materials
Financial records
Basic statistical information
Vocational education and training information


Internal and external sources of information may include:
Education organisation intranet/internet sites
Policy and procedure manuals
Library and resource systems
Files/records management systems
Specific purpose data bases
Government and non government agencies
Academic research materials
Local community sources
Commercial organisations


Relevance and validity of information means:
Relevant - must inform the question and relate to the subject matter and the timeframe of the investigation
Valid - information must come from a reliable source, pertain to the scope of the investigation and have been gathered using accepted methodologies


Methods of information analysis may include:
Quantitative analysis
Qualitative analysis
Connections and comparison of like data
Identification of relationships between data
Basic statistical analysis
Mathematical calculations
Critical analysis
Problem solving
Client feedback


Conclusions are:
The results of the information analysis - statements of the determinations made or the options available


Present information may include:
Oral briefing
Use of presentation software
Routine reports and briefing notes
Speech writing
Proposals
Articles and promotional material


Recognition of contributions may include:
A nod, smile or handshake
A few positive words about the task completed
Thanks and appreciation of the job well done
A formal appreciation for work by way of issue of a certificate

EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit is most appropriately assessed in the workplace or in a simulated workplace setting under the normal range of workplace conditions
Assessment must demonstrate consistency of application of skills and knowledge described in this unit of competency


Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities


Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to relevant workplace or simulated realistic workplace setting where assessment may take place
Access to a suitable range of information sources for both candidate and the assessor/trainer


Method of assessment:
Assessment may include observation, questioning and evidence gathered from a workplace environment