Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information may relate to:
client instructions
codes of practice, including the National Standards for Manual Handling and the Industry Safety Code
emergency procedures
material safety data sheets (MSDS)
operations manuals and job specifications
quality assurance procedures
manufacturer specifications
standards and certification requirements
supplier instructions
workplace policies and procedures.
Organisational requirements may relate to:
access and equity policies, principles and practices
business and performance plans
client service standards
code of conduct and code of ethics
communication and reporting procedures
complaint and dispute-resolution procedures
emergency and evacuation procedures
employer and employee rights and responsibilities
information that must be recorded
maintenance schedules
OHS policies, procedures and programs
own role, responsibility and authority
privacy and confidentiality of information
quality assurance and continuous improvement processes and standards
resource parameters and procedures
roles, functions and responsibilities of security personnel
servicing of cash-in-transit security equipment
statutory reporting
storage and disposal of information.
Legislative requirements may relate to:
Australian standards and certification requirements
licensing and permits for firearms
licensing requirements for handling and carrying particular classes of goods
relevant state and territory regulations and legislation covering:
firearms
OHS
privacy
surveillance.
Cash-in-transit security equipment may include:
access control systems
alarm systems
communications equipment
digital versatile discs (DVDs), video cassette recorders (VCRs) and webcams
electronic equipment
firearms
mobile and fixed telephones
portable and mounted two-way radio
PPE
public address system
surveillance cameras.
OHS requirements may relate to:
controlling and minimising risks
correct manual handling, including shifting, lifting and carrying
duty of care
emergency procedures
first aid
housekeeping
identifying, assessing and reporting risks and hazards
monitoring the work environment
non-conforming or suspicious consignments
safe use and maintenance of security equipment
safety of self and others
security of work area
tagging of non-serviceable or faulty equipment
teamwork and back-up support
two-way radio
using PPE, such as:
firearms
gloves
safety headwear and footwear.
Checking aims to:
confirm operational effectiveness
identify faults or damage that may limit operational capability
identify potential risks and hazards
identify servicing or maintenance requirements.
Interpersonal techniques may involve:
active listening
being non-judgemental
being respectful and non-discriminatory
control of tone of voice
cultural awareness and sensitive use of language and concepts
demonstrating flexibility and willingness to negotiate
giving constructive feedback
providing sufficient time for questions and responses
using plain English
using positive body language
using questioning, reflection and summarising to clarify understanding.
Communication channels and processes may relate to:
direct line supervision paths
established communication protocols
lateral supervision paths
organisational communication networks
use of mobile and fixed telephones
use of two-way radio
verbal and non-verbal communication procedures, such as:
abbreviations
call signs
coded messages
hand signals
phonetic alphabet
procedure words for radio telephone communication.
Relevant persons may include:
clients
management
private security personnel
public sector security personnel
security consultants
specialist or technical staff
supervisor
team members.
Potential hazards and risks may include:
exposed electrical wiring
firearms handling
hazardous or dangerous goods and materials
manual handling
non-compliance with manufacturer specifications.
Reports:
may be:
verbal
written
may relate to:
faulty equipment
identified hazards and risks
inspection and testing outcomes
replacement equipment.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person should demonstrate the ability to:
comply with legislative, organisational and OHS requirements to inspect and test cash-in-transit security equipment
inspect and test cash-in-transit security equipment according to manufacturer specifications and identify operational faults and defects
access and use necessary tools, equipment and materials to inspect and test cash-in-transit security equipment
identify non-serviceable systems or equipment and coordinate tagging and repair or disposal
identify risks and hazards that impact on safe operation of equipment and systems, and security of work area
use communication and interpersonal techniques to accurately and concisely convey information to others
accurately and legibly document and report operational details of equipment and system inspection and testing outcomes.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to plain English version of relevant statutes and procedures
access to a registered provider of assessment services
access to a suitable venue and equipment
assessment instruments, including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
Assessment for this unit must verify the practical application of the required skills and knowledge, using one or more of the following methods:
observation of processes and procedures
questioning of underpinning skills and knowledge.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.