Unit of competency Outline

Date retreived
23/07/2026 9:42 AM AWST

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Manage and facilitate change

Manage and facilitate change

Unit of competency
National Code
PUAMAN006B
State Code
AVM95
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
17/08/2012
View on TGA
State Implementation and Classification
Approved Date
Field of Education
080307 - Organisation Management
Original Release Date
Nominal Hours
80
Description
This unit covers the competency to introduce, manage and evaluate change in a range of organisational contexts.
Notes
Elements and Performance Criteria
1. Develop change management strategies
  • 1.1 Optional and specific proposals for change are developed and communicated to stakeholders.
  • 1.2 Stakeholders are consulted when developing strategies for dealing with workplace change.
  • 1.3 Future trends and organisational needs are discussed and considered in process of developing strategies for dealing with change.
  • 1.4 Options and specific proposals for change are developed and discussed with stakeholders
  • 1.5 A change management strategy is adopted.
2. Facilitate change management strategy
  • 2.1 Advice is communicated to stakeholders on the requirements for effective change implementation.
  • 2.2 Resource requirements to implement change in the workplace are obtained and used.
  • 2.3 Leadership is provided to assist others to adapt to change, including appropriate guidance, training and support and a positive role model.
3. Implement change
  • 3.1 Work practices, policies, strategies and resource requirements are amended to accommodate changing circumstances.
  • 3.2 Outcomes of change management strategy are achieved .
4. Review effectiveness of change
  • 4.1 Feedback and monitoring mechanisms are put in place.
  • 4.2 The outcomes of monitoring and evaluation are communicated to relevant personnel.
  • 4.3 Impact of change on the workplace is monitored and evaluated and results are reflected in future change management.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Resource requirements may include:
changes in the workplace
implementation of new work practices
machinery of government change
budgetary reform
organisation restructure
technology transfer to the workplace
emerging community issues
new government programs
natural disasters
staffing changes
Stakeholders may include:
personnel
clients
community
other organisations
unions
management
Change contexts may include:
strategic influences
technology changes
procedures and practices
policy directions
government legislation
community expectations
staffing levels
finance
skills available to meet opportunities
freedom of information
non-discriminatory guidelines
new opportunities open to the organisation
Impact of change may include:
working relationships
public relations
productivity/effectiveness measures
working environment
quality of services/products
industrial relations
individual skills/knowledge and career paths
staff competency and developmental requirements
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Knowledge and application of change management and skills in a wide range of contexts to achieve actual organisation change objectives.
Consistency in performance
Evidence will need to be gathered over time in a range of actual or simulated change management contexts.
Context of and specific resources for assessment
Context of assessment
Evidence of competent performance should be obtained by observing an individual in a change management role within the workplace or exercise or operational environment.
Specific resources for assessment
No special requirements.
Replaced By
State Code National Code Title Type
OAY23 PUAMAN006 Manage and facilitate change Unit of competency
No information