Unit of competency Outline

Date retreived
22/07/2026 3:31 AM AWST

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Deal with grief responses

Deal with grief responses

Unit of competency
National Code
SIFXIND003
State Code
WG633
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/06/2013
View on TGA
State Implementation and Classification
Approved Date
20/06/2014
Field of Education
090513 - Counselling
Original Release Date
20/06/2014
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to respond appropriately to client expressions of grief according to work health and safety, relevant legislation and workplace policies and procedures. It includes dealing effectively with colleague and personal grief. It applies to a wide range of staff and forms part of a basic requirement for all work within the funeral services industry.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Interact with grieving clients.
  • 1.1 Recognise grief responses for grieving clients.
  • 1.2 Become familiar with social, cultural and religious differences that may affect grief responses.
  • 1.3 Apply appropriate communication and interpersonal skills when responding to grieving clients.
2. Provide support for colleagues in grief situations.
  • 2.1 Recognise colleagues experiencing difficulty in coping with grief.
  • 2.2 Apply appropriate communication techniques and interpersonal skills to respond to colleague’s grief needs.
  • 2.3 Apply strategies for providing informal grief support.
3. Deal with personal grief.
  • 3.1 Be aware of personal grief responses.
  • 3.2 Apply strategies for responding to personal grief.
  • 3.3 Access workplace information resources for meeting staff grief needs.
  • 3.4 Participate in debriefing and peer support sessions with other staff members.
No information
No information
Replaces
State Code National Code Title Type
S7069 SIFIND002A Deal with grief and trauma Unit of competency