Unit of competency Outline

Date retreived
23/07/2026 8:00 AM AWST

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Assess complex superannuation benefit or insurance claims

Assess complex superannuation benefit or insurance claims

Unit of competency
National Code
FNSSUP407
State Code
AUT31
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
081105 - Investment And Securities
Original Release Date
16/09/2015
Nominal Hours
50
Description
This unit describes the skills and knowledge required to assess complex superannuation benefits and/or insurance claims. Conditions would include claims for death, total and permanent disability (TPD), income protection, terminal illness payment and situations of severe financial hardship.It applies to individuals who use specialised industry knowledge and analytical skills to evaluate and process complex information and data following defined procedures.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Review validity of request
  • 1.1 Review validity of request for payment against fund entitlements within operating guidelines, operational authorities and legislative guidelines
  • 1.2 Undertake review in methodical manner, using suitable checklist or similar instruments to ensure accuracy
2. Review documentation and evidence
  • 2.1 Establish payment criteria to enable compliance to be determined within terms and conditions of trust, relevant legislation and operating guidelines
  • 2.2 Obtain additional evidence where required from appropriate parties to confirm that request complies with fund’s conditions of entitlement
3. Determine entitlement and communicate decision
  • 3.1 Determine level of entitlement based on accurate and complete information
  • 3.2 Determine entitlements within authority levels and obtain sign-off where required
  • 3.3 Make decision on payment in accordance with trustee instruction, operating guidelines and relevant legislation
  • 3.4 Communicate decision according to organisational policy and procedures to relevant parties
No information
No information
Replaces
State Code National Code Title Type
D4342 FNSSUP407A Assess complex superannuation benefit or insurance claims Unit of competency
Replaced By
State Code National Code Title Type
OCI35 FNSSUP417 Assess superannuation benefits and insurance claims under special conditions of release Unit of competency
State Code National Code Title Type
AWD2 FNS50715 Diploma of Superannuation Qualification
AVZ0 FNS40915 Certificate IV in Superannuation Qualification