Unit of competency Outline

Date retreived
22/07/2026 3:06 PM AWST

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Plan and conduct a public awareness program

Plan and conduct a public awareness program

Unit of competency
National Code
PUACOM006
State Code
OAZ67
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/07/2019
View on TGA
State Implementation and Classification
Approved Date
26/02/2020
Field of Education
080505 - Marketing
Original Release Date
26/02/2020
Nominal Hours
20
Description
This unit of competency involves the skills and knowledge required to develop awareness in the local community about public safety and an understanding of an organisation's services, facilities and activities. It includes planning and conducting public awareness and information presentations; visiting facilities or specific locations of interest; evaluating and/or reviewing presentations and demonstration activities; storing resources and completing records.The unit is applicable to personnel who are required to take an active community engagement and education role.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Plan public awarenessand information presentation
  • 1.1 Details of audience requirements are confirmed to ensure the presentation meets client expectations
  • 1.2 Objectives of the presentation and respective roles of those involved are determined in consultation with relevant personnel
  • 1.3 Presentation is structured to meet the needs of the audience, anticipated questions and subject matter to be presented
  • 1.4 Subject matter is clarified to confirm information is current and accurate
  • 1.5 Equipment, aids and resources for the audience are identified and organised
2 Conduct public awarenessandinformation presentation
  • 2.1 Information is accurate, culturally appropriate and is presented clearly and logically
  • 2.2 Aids and equipment are used to help the audience understand the information being presented
  • 2.3 Presentations are conducted using recognised principles of group learning appropriate to audience characteristics
  • 2.4 Feedback from audience and observers is used to assist in assessment of performance and program content
  • 2.5 Publications suitable to audience and sources of additional information are provided
  • 2.6 Questions asked are answered and supplemented with relevant information
  • 2.7 Queries outside area of responsibility or expertise are referred to relevant area and/or personnel
3 Conduct visits to facilitiesandspecific locations of interest
  • 3.1 Facilities, locations and/or equipment are prepared, prior to demonstration or tour to promote a positive public image, to meet organisational standards and Work, Health and Safety/Occupational Health and Safety (WHS/OHS) guidelines
  • 3.2 Information given is accurate and provides comprehensive coverage of the facility, its location and equipment being discussed and/or demonstrated
4 Store resources and complete records
  • 4.1 Equipment and resources are stored, in accordance with organisational procedures
  • 4.2 Records of presentations and/or demonstrations are completed, in accordance with organisational procedures and requirements
5 Evaluateand review presentations and demonstrations
  • 5.1 Improvements to own delivery of presentations are sought and recorded
  • 5.2 Recommendations for improvement to presentations and/or demonstrations and associated resources are made to relevant personnel
No information
No information
Replaces
State Code National Code Title Type
D2987 PUACOM006B Plan and conduct a public awareness program Unit of competency