Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Software may include:
commercial applications
customised
in-house
organisation-specific
packaged.
Specifications may include:
current system functionality
metrics
project plan
software requirements
technical requirements
user problem statement.
Payment method may include:
local and international transactions
use of credit cards
off-line
online cheques or digital cash
online or a combination of both.
System may include:
application service provider (ASP)
applications
databases
gateways
internet service provider (ISP)
operating systems
servers.
Client may include:
external organisations
individuals
internal departments
internal employees.
Solutions may include:
audit requirements
ebusiness or e-commerce solution
changes to network infrastructure
changes to security or privacy provisions
new hardware and hardware upgrades
new software and software upgrades
inventory management
OHS requirements
quality requirements
user training or implementing a new system.
Database may include:
commercial off-the-shelf (COTS) packages
object-relational
proprietary
relational.
Server may include:
application or web servers
BEA Weblogic servers
email servers
file and print servers
firewall servers
FTP servers
IBM VisualAge and WebSphere
Novell Directory Services (NDS) servers
proxy or cache servers.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
review client requirements
install, configure and test a payment gateway
document completed payment gateway.
Context of and specific resources for assessment
Assessment must ensure access to:
appropriate servers and software
payment software
simulated merchant account
website
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
evaluation of candidate’s payment gateway
review of candidate’s payment gateway documentation
verbal or written questioning to assess candidate’s knowledge of:
payment gateways
scripting
security required for ecommerce.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.