Unit of competency Outline
Date retreived
22/07/2026 3:23 PM AWST
22/07/2026 3:23 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Configure and troubleshoot operating system software
Configure and troubleshoot operating system software
Unit of competency
National Code
ICTSAS425
ICTSAS425
State Code
AUW47
AUW47
TGA Status
Replaced
Replaced
DTWD Status
Transition (Replaced)
Transition (Replaced)
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
080905 - Practical Computing Skills
Original Release Date
16/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required to configure, maintain and troubleshoot operating system (OS) software to ensure organisational requirements and client needs are met.It applies to individuals who are required to install, configure, optimise and troubleshoot OS software to meet organisational requirements.No licensing, legislative, or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify available operating systems
- 1.1 Compare and contrast different OS
- 1.2 Identify and demonstrate knowledge of basic OS features
- 1.3 Research OS vendor sites to obtain technical specifications and system requirements
- 1.4 Install and configure the OS using features such as Internet Information Services (IIS)
- 1.5 Determine licensing, hardware and security requirements and provide recommendations to appropriate person
2. Install, configure and optimise operating systems
- 2.1 Install, configure and test the OS using the installation components and boot utility options
- 2.2 Use the OS user interface to correctly configure the installation
- 2.3 Identify different directory structures and demonstrate management of virtual memory
- 2.4 Optimise system to meet organisational requirements
- 2.5 Document system according to organisational requirements
3. Resolve problems using tools
- 3.1 Identify command line options and system tools available to troubleshoot problems
- 3.2 Identify specific problems and implement strategies for resolution
- 3.3 Use options and tools to resolve common operating system issues
4. Provide instruction for new operating system implementation
- 4.1 Provide one-to-one instruction about changes to the client or users as required
- 4.2 Obtain client evaluation about new system to ensure requirements are met, using appropriate feedback mechanism
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D8086 | ICASAS425A | Configure and troubleshoot operating system software | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OBS49 | ICTSAS445 | Configure and troubleshoot operating system software | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVZ7 | ICT41015 | Certificate IV in Computer Systems Technology | Qualification |
| AVY7 | ICT40215 | Certificate IV in Information Technology Support | Qualification |
| BGO69 | 22519VIC | Certificate IV in Integrated Technologies | Accredited course |
| AC912 | ICTSS00051 | System and Hardware Plus Technician Skill Set | Skill set |