Unit of competency Outline

Date retreived
22/07/2026 5:54 PM AWST

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Design and manage the enterprise quality management system

Design and manage the enterprise quality management system

Unit of competency
National Code
BSBMGT621
State Code
AUM14
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080317 - Quality Management
Original Release Date
15/09/2015
Nominal Hours
70
Description
This unit describes the skills and knowledge required to design and manage the organisation quality management system. It covers using industry benchmarks, identifying areas for improvement across the organisation, setting targets and embedding quality into the organisational culture.It applies to individuals in any sector or type of organisation who take an active role in establishing and maintaining systems to promote quality across the organisation.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify areas for improvement within the enterprise
  • 1.1 Source and review relevant industry benchmarks for best practice in quality
  • 1.2 Apply comparative analysis techniques to production performance
  • 1.3 Identify and implement relevant codes of practice
  • 1.4 Audit business systems against best practice criteria
  • 1.5 Analyse and evaluate marketing plans and quality assurance schemes
  • 1.6 Audit human resource management practices against best practice criteria
  • 1.7 Determine environmental/natural resources parameters and assess them against best practice
2. Establish systems to support quality
  • 2.1 Consult with relevant parties to establish measurable targets and performance indicators for quality
  • 2.2 Implement processes for systematic strategic planning within the organisation
  • 2.3 Embed quality culture across the organisation
  • 2.4 Define quality standards for products, physical and natural resources and inputs
  • 2.5 Establish processes to generate commitment to and opportunities for learning
  • 2.6 Implement communication strategies to inform and engage staff and other stakeholders
3. Undertake continuous monitoring of systems and processes
  • 3.1 Establish mechanisms for gaining feedback information on quality systems and processes
  • 3.2 Monitor and review performance against targets and performance indicators in an appropriate evaluation cycle
  • 3.3 Develop procedures for documentation and reporting
  • 3.4 Analyse feedback and evaluation data and implement improvements
No information
No information
Replaced By
State Code National Code Title Type
OCF49 BSBAUD601 Establish and manage compliance management systems Unit of competency