Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Symptoms may include:
condition of the skin, including:
dry
flaking
split and cracked
itchy
blisters and welts on the skin
swelling of fingers, hands, wrists
runny nose, sneezing and asthma.
Causes may include:
irritants, including:
frequent and ongoing exposure to water
shampoos and styling products
soaps and detergents
heat
hydrogen peroxide
chemical curling and straightening products
allergy to particular products, including:
hair dyes
chemical curling and straightening products
bleach products
latex in natural rubber, such as that found in cheap, powdered, disposable latex gloves.
Common forms of occupational contact dermatitis may include:
irritant contact dermatitis
allergic contact dermatitis
contact urticaria.
Preventative self care routines may include:
using skin moisturisers:
regularly during the working day
at the end of the working day
before bed
wearing gloves that are:
specifically designed for hairdressers’ use
powder free, high quality latex
developing the habit of wearing gloves
throwing away disposable gloves after each use
wearing re-usable rubber gloves when cleaning in the salon
keeping the contaminated surface of re-usable rubber gloves on the outside
not wearing rings while working with moisture and chemicals.
Hairdressing chemical services may include:
curling, volumising and straightening products including:
solutions
neutralisers
hair colouring products
hair lightening products.
Salon procedures may include:
cash handling
emergency, fire and accident procedures
evacuation involving staff or customers
handling dangerous goods
hazard identification, for example, e.g. workplace inspections
issue resolution procedures
manual handling
personal safety procedures
procedures for the use of personal protective clothing and equipment
reporting incidents and accidents in the workplace
salon security
stress management
waste disposal.
Unsafe working practices may deal with but are not restrictedto:
sharp cutting tools and instruments
electricity and water
damaged packing material or containers
toxic substances
inflammable materials and fire hazards
lifting practices
spillages, waste and debris
ladders
trolleys
broken or damaged equipment
glue guns
stress.
Checking plant and equipmentmay include:
guarding of machinery
sharp cutting tools and instruments
broken or damaged equipment
damaged packing material or containers.
Salon policy and procedures related to OHS may include:
federal, state or territory and local OHS legislation
basic safety procedures
emergency procedures
safe manual handling and lifting
dangerous goods
customers and staff
equipment and tools
premises
stock.
Safe manual handling practices may include:
lifting or shifting practices
use of equipment such as ladders and trolleys
job procedures.
Designated personnel may include:
safety representative
supervisor
team leader
manager.
Consultative processes may include:
minutes from staff meetings, OHS meetings
identification of health and safety representatives
suggestions from staff for improving tasks and procedures.
Emergency procedures may relate to:
sickness
accidents
fire
storms and cyclones
salon evacuation
armed holdup.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
consistently applying safe and hygienic work practices, in all areas of the salon, according to salon policy, OHS legislation and state or territory health regulations.
applying salon procedures for reporting faults, required repairs and problems to the relevant person
interpreting and applying manufacturer instructions and safety data for storage, use and disposal of chemicals and hazardous goods
applying salon procedures with regard to emergency situations, evacuation, or accident and illness in the salon.
interpreting and applying product instructions and safety data sheets for mixing, using and disposal of chemicals
following salon procedures to minimise water and product waste.
Context of and specific resources for assessment
Assessment must ensure access to:
a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon
suitable equipment and materials for lifting
relevant documentation, such as:
product instructions
product safety data sheets
salon policy and procedures
OHS regulations
state or territory health regulations
a range of cleaning products
a range of professional hairdressing chemicals.
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the learner:
handling and using hairdressing chemicals
safely handling hairdressing tools and equipment
implementing salon safety and hygiene procedures
applying self skin care practices when working with chemicals
written or verbal questions appropriate to the language and literacy level of the learner to test knowledge which may include:
causes and symptoms of occupational contact dermatitis
common forms of occupational contact dermatitis
preventative self care routines
state or territory and local health regulations relating to dealing with infectious disorders of the hair and scalp
review of portfolios of evidence and third-party reports of on-the-job performance.
Guidance information for assessment
A unit of competency describes an individual skill but people rarely perform one skill at a time. Many skills are combined on a day-to-day basis in the workplace as part of work processes. This does not mean that each skill described by a unit of competency is prerequisite to another— they are related skills.
Holistic assessment with other units relevant to the industry sector, workplace and job role, is recommended for example:
SIHHIND201A Maintain and organise tools, equipment and work areas
SIHHCLS201A Apply hair colour products
SIHHCLS302A Colour and lighten hair