Unit of competency Outline

Date retreived
23/07/2026 5:56 AM AWST

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Work effectively in the funeral services industry

Work effectively in the funeral services industry

Unit of competency
National Code
SIFXIND002
State Code
WG632
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/06/2013
View on TGA
State Implementation and Classification
Approved Date
20/06/2014
Field of Education
120505 - Work Practices Programmes
Original Release Date
20/06/2014
Nominal Hours
25
Description
This unit describes the performance outcomes, skills and knowledge required to work within the cemeteries and crematorium, embalming and funeral directing sectors of the funeral services industry. It applies to all staff working autonomously or under supervision within the funeral services industry, whose work is performed according to work health and safety, relevant legislation and workplace policies and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Develop funeral services knowledge and skills.
  • 1.1 Access and review sources of information on the funeral services industry.
  • 1.2 Develop knowledge of the historical context of the sectors of the industry and its influence on current practice.
  • 1.3 Recognise ethical and legal issues of significance to the industry.
  • 1.4 Become aware of current and emerging issues that impact on the Australian funeral services industry.
  • 1.5 Obtain information to assist with effective work performance within the funeral services industry.
  • 1.6 Develop and maintain knowledge of the local region and Australian funeral services industry.
2. Identify and comply with workplace requirements.
  • 2.1 Comply with relevant legislation and workplace policies and procedures.
  • 2.2 Comply with own job role and designated responsibilities.
  • 2.3 Prioritise and complete tasks within designated timelines according to workplace requirements.
  • 2.4 Monitor and review work outcomes and document where required.
  • 2.5 Identify areas for improvement and implement where appropriate according to workplace policies and procedures.
3. Work effectively with others.
  • 3.1 Develop and apply knowledge of funeral services industry protocols.
  • 3.2 Use effective communication strategies when dealing with others in workplace.
  • 3.3 Share personal workplace strengths with other team members and seek support from peers and supervisors to build on skills gaps within context of required work activities.
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