Unit of competency Outline

Date retreived
23/07/2026 4:45 AM AWST

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Undertake planned outage management

Undertake planned outage management

Unit of competency
National Code
ICTTEN510
State Code
AWD10
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
14/01/2016
View on TGA
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
031309 - Communications Equipment Installation And Maintenance
Original Release Date
05/07/2016
Nominal Hours
40
Description
This unit describes the skills and knowledge required to develop strategies for dealing with customers, operational staff and associated system restoration.It applies to individuals working as network engineering staff involved with the management of planned outages resulting from the fast changeover of new and existing equipment in telecommunications networks, including digital switching and transmission, wireless and optical networks.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for implementation of planned outage
  • 1.1 Determine requirements and purpose of the outage from the outage plan, obtained from relevant personnel
  • 1.2 Analyse all relevant data to determine likely impact of the outage on clients and the network
  • 1.3 Notify customer of outage work and disruption to service
  • 1.4 Prepare for contingencies according to contingency plan, as specified in the outage plan
2. Implement planned outage
  • 2.1 Conduct and monitor outage work safely as prescribed, and implement contingency plan if required
  • 2.2 Restore system to normal operational status and conduct performance tests of the system according to specifications
  • 2.3 Analyse test results and certify system is operating to manufacturer's specifications
  • 2.4 Notify relevant personnel of competed outage work and of service restoration
3. Undertake administrative tasks
  • 3.1 Document problems that occurred during outage or restoration of service and report these as continuous improvement according to enterprise quality assurance policy
  • 3.2 Complete required documentation and update records to reflect any changes made in the course of service restoration, according to enterprise policy
No information
No information
Replaces
State Code National Code Title Type
D3485 ICTTEN5092A Undertake planned outage management Unit of competency
State Code National Code Title Type
AZI0 ICT51015 Diploma of Telecommunications Engineering Qualification