Unit of competency Outline

Date retreived
22/07/2026 5:34 PM AWST

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Run a multicentre

Run a multicentre

Unit of competency
National Code
BSBCUE406
State Code
AUL37
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080301 - Business Management
Original Release Date
15/09/2015
Nominal Hours
50
Description
This unit describes the skills and knowledge required to develop strategies to manage organisational systems to oversee a multicentre.It applies to individuals who need to solve a defined range of unpredictable problems, analyse and evaluate information from a variety of sources, and who may provide leadership and guidance to others with some limited responsibility for the output of others. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Plan oversight of a multicentre
  • 1.1 Assess nature of multicentre
  • 1.2 Incorporate needs of customers in planning processes
  • 1.3 Ensure plans achieve quality, time and cost specifications agreed with customers
2 Monitor, adjust and review multicentre service
  • 2.1 Use appropriate strategies to monitor progress in achieving product and service targets and standards
  • 2.2 Use appropriate strategies to obtain customer feedback to improve provision of products and services
  • 2.3 Develop, procure and use resources to provide quality products and services to customers
3 Review service
  • 3.1 Make decisions to overcome problems and to adapt customer service and product delivery, in consultation with appropriate individuals and groups
  • 3.2 Assist colleagues to overcome difficulty in meeting customer service standards and escalate enquiries appropriately
  • 3.3 Manage records, reports and recommendations within organisation’s systems and processes
No information
No information
Replaces
State Code National Code Title Type
S8054 BSBCCO406A Run a multicentre Unit of competency
Replaced By
State Code National Code Title Type
OCF07 BSBOPS501 Manage business resources Unit of competency
State Code National Code Title Type
AVW0 BSB40315 Certificate IV in Customer Engagement Qualification