Unit of competency Outline
Date retreived
22/07/2026 1:29 PM AWST
22/07/2026 1:29 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Use communications systems to control tram/light rail operations
Use communications systems to control tram/light rail operations
Unit of competency
National Code
TLIE4033A
TLIE4033A
State Code
WI814
WI814
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
21/03/2014
Field of Education
039907 - Rail Operations
Original Release Date
21/03/2014
Nominal Hours
35
Description
This unit involves the skills and knowledge required to use radio systems to control tram/light rail operations. It includes identifying equipment types, and features, using the communications equipment and responding to requests.Licensing, legislative, or certification requirements are not applicable to this unit.
Notes
Elements and Performance Criteria
1 Identify communications equipment systems and features
- 1.1 Types of communications equipment, component parts and accessories used in the work area are identified
- 1.2 Applications for workplace activities of the different communications systems and, where applicable, related software are interpreted
- 1.3 Communications system features and control functions are identified
- 1.4 Appropriate communications system is selected depending on type of communication to be made
2 Use communications equipment
- 2.1 System checks are carried out prior to operations to confirm communications system is operational in accordance with organisational requirements
- 2.2 Communications systems are operated safely in accordance with organisational procedures and regulatory requirements
- 2.3 Communications system security is maintained in accordance with organisational procedures
- 2.4 Messages are received, interpreted and recorded in accordance with operating procedures and regulatory requirements
- 2.5 Text and numeric data are entered into communications system using appropriate technology as required
- 2.6 Entered information is checked and corrected as required
3 Receive and respond to requests
- 3.1 Details of the situation are established using effective communication skills, techniques and resources, in accordance with organisational procedures
- 3.2 Communication difficulties are acknowledge and efforts are made to overcome these difficulties
- 3.3 Complete details of request are accurately recorded in a timely and efficient manner in accordance with organisational procedures
- 3.4 Urgency of request is determined using information gained from person making the request
- 3.5 Suitable response is formulated in accordance with organisational procedures
- 3.6 Request is referred in line with situation presented and in accordance with organisational procedures
- 3.7 Requests are answered promptly in accordance with organisational procedures
- 3.8 Requests are dealt with in a professional manner at all times
- 3.9 Appropriate follow-up action is taken, in accordance with needs of the situation and organisational procedures
4 Identify communications system faults
- 4.1 Communications system technical faults are identified and appropriateaction is taken
- 4.2 Back-up or alternative systems are utilised when primary system fails or as required
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Communications systems may include:
ACOMS
computer applications
facsimiles
fixed phone systems
mobile phone, both on person or hands-free
radios
Communication skills may include:
active listening
questioning to obtain information and/or clarify information and understanding
routine oral reporting
two-way conversation
Communication difficulties may include:
assumption that message has been received and/or correctly understood
illegible writing or print
limited ability of others to communicate in English
misunderstanding
noisy environments or communications channels
not following correct communication protocols and procedures
use of non-standard vocabulary
Communication may be with:
local government authorities
police and other emergency services personnel
security personnel
supervisors/managers
tram/rail drivers
other professional or technical staff
other workplace personnel
Appropriate follow-up action may include:
dealing with identified faults within own area of responsibility
identifying technical faults
referring identified faults to supervisor or appropriate personnel
Back-up or alternative systems may include:
alternative frequencies and spectrums
alternative networks
landline network
mobile phone network
relay systems
Communications systems may include:
ACOMS
computer applications
facsimiles
fixed phone systems
mobile phone, both on person or hands-free
radios
Communication skills may include:
active listening
questioning to obtain information and/or clarify information and understanding
routine oral reporting
two-way conversation
Communication difficulties may include:
assumption that message has been received and/or correctly understood
illegible writing or print
limited ability of others to communicate in English
misunderstanding
noisy environments or communications channels
not following correct communication protocols and procedures
use of non-standard vocabulary
Communication may be with:
local government authorities
police and other emergency services personnel
security personnel
supervisors/managers
tram/rail drivers
other professional or technical staff
other workplace personnel
Appropriate follow-up action may include:
dealing with identified faults within own area of responsibility
identifying technical faults
referring identified faults to supervisor or appropriate personnel
Back-up or alternative systems may include:
alternative frequencies and spectrums
alternative networks
landline network
mobile phone network
relay systems
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include demonstration of applying:
required knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement.
Context of and specific resources for assessment
Performance is demonstrated consistently over time and in a suitable range of contexts.
Resources for assessment include access to:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
an appropriate range of relevant operational situations in the workplace.
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation.
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests.
Practical assessment must occur:
through activities in an appropriately simulated environment, and/or
in an appropriate range of situations in the workplace.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include demonstration of applying:
required knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement.
Context of and specific resources for assessment
Performance is demonstrated consistently over time and in a suitable range of contexts.
Resources for assessment include access to:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
an appropriate range of relevant operational situations in the workplace.
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation.
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests.
Practical assessment must occur:
through activities in an appropriately simulated environment, and/or
in an appropriate range of situations in the workplace.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVJ54 | TLIE4033 | Use communications systems to control tram/light rail operations | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J806 | TLI42713 | Certificate IV in Tram/Light Rail Control | Qualification |