Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Operations may be conducted:
in a range of work environments, spaces and weather conditions
by day or night.
Passenger resources may include:
resources required at embarkation
resources required at disembarkation
resources required during transit
Urban passenger train stopping and loading patterns may include:
urban trains frequently stopping at urban stations and for short duration
express urban trains stopping infrequently and only at specific stations
Other passenger services may include::
those provided by own organisation
other private and public transport providers using train, tram, bus, ferry, ship, air or road vehicular travel services
Train details include:
running times of urban trains
factors affecting passenger load capacity for all relevant urban train services provided
Consultative processes may involve:
other employees
supervisors and managers
customers
Communication in the work area may include:
phone
electronic data interchange (EDI)
fax
email
internet
RF systems
oral, aural or signed communications
Personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
high visibility clothing
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information and documents may include:
applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines relevant to urban passenger train movements
workplace procedures and policies related to the planning of urban passenger train consists
all forms of documentation used by the workplace for planning train support activities, including passenger booking and follow-up documentation
operations manuals, job specifications and induction documentation
conditions of service, award, enterprise bargaining agreement, and other industrial arrangements
relevant Australian standards and certification requirements
quality assurance procedures
emergency procedures
Applicable legislation, regulations and codes may include:
applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace