Unit of competency Outline

Date retreived
23/07/2026 6:57 AM AWST

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Work with a coach or mentor

Work with a coach or mentor

Unit of competency
National Code
PSPGEN018
State Code
AWV84
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080303 - Human Resource Management
Original Release Date
21/07/2016
Nominal Hours
20
Description
This unit describes the skills required to work with a coach or mentor. It includes seeking out and arranging for coaching or mentoring, and maximising the value of the experience.This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently performing complex tasks in a range of familiar and unfamiliar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Arrange for coaching or mentoring
  • 1.1 Identify the need for assistance and the benefits of coaching versus mentoring and discuss with others to determine best option.
  • 1.2 Select coaching or mentoring in accordance with the identified benefits.
  • 1.3 Prepare a checklist to assist in explaining the purpose and desired outcomes of the coaching or mentoring arrangement.
  • 1.4 Obtain assistance where necessary to identify and approach suitable person/s to request coaching or mentoring.
  • 1.5 Negotiate a coaching or mentoring arrangement in accordance with the identified need, personal expectations, ability and availability of the coach or mentor, cultural and other considerations.
2. Work with a coach or mentor
  • 2.1 Establish ground rules and set realistic expectations.
  • 2.2 Explore options to attain goals and prepare a plan to document the arrangement.
  • 2.3 Manage time to achieve learning goals.
  • 2.4 Monitor progress, achieve or adjust goals as required.
3. Maximise coaching or mentoring results
  • 3.1 Take the initiative to build and maintain the coaching or mentoring relationship.
  • 3.2 Obtain information and feedback from coach or mentor by asking questions.
  • 3.3 Use active listening to ensure contact time is used productively and new learning is consolidated.
  • 3.4 Use techniques for resolving differences without damaging the relationship and seek assistance if this is not possible.
  • 3.5 Negotiate closure of the coaching or mentoring arrangement once goals have been met or either party wishes to withdraw.
No information
No information
Replaces
State Code National Code Title Type
C8007 PSPGOV311A Work with a coach or mentor Unit of competency
Replaced By
State Code National Code Title Type
ODW46 PSPGEN121 Work with a coach or mentor Unit of competency
State Code National Code Title Type
AZX1 PSP30116 Certificate III in Government Qualification