Unit of competency Outline

Date retreived
23/07/2026 4:44 AM AWST

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Manage supplier relationships

Manage supplier relationships

Unit of competency
National Code
BSBPRC502
State Code
OAE56
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
27/09/2018
View on TGA
State Implementation and Classification
Approved Date
14/02/2019
Field of Education
080301 - Business Management
Original Release Date
14/02/2019
Nominal Hours
50
Description
This unit describes the skills and knowledge required to manage relationships with suppliers of larger or multiple smaller procurement activities, where the relationship is of some significance to the organisation. It covers managing procurement agreements, resolving disagreements with suppliers, finalising agreements, and reviewing the performance of suppliers.It applies to individuals who manage relationships with an organisation’s suppliers, and is typically undertaken by a senior procurement officer or procurement manager.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Manage supplier agreements
  • 1.1 Monitor supplier performance throughout the duration of agreements in accordance with organisational policies and procedures
  • 1.2 Identify, monitor and manage risks in risk management plans throughout the duration of agreements
  • 1.3 Identify and address potential and actual performance issues
  • 1.4 Negotiate and resolve amendments to agreements as a consequence of addressing performance issues
  • 1.5 Seek and obtain approval for amendments from organisational management
  • 1.6 Communicate approved amendments to suppliers and relevant personnel
2. Resolve disagreements with suppliers
  • 2.1 Identify and investigate causes of disagreements with suppliers and assess their validity
  • 2.2 Negotiate and resolve disagreements
  • 2.3 Establish transparent and trust with supplier to support relationship
  • 2.3 Document amendments to agreements as a consequence of the resolution of disagreements in accordance with organisational policies and procedures
  • 2.4 Seek and obtain approval for amendments from organisational management
  • 2.5 Communicate approved amendments to suppliers and relevant personnel
3. Finalise agreements
  • 3.1 Confirm all supplier obligations as having been met prior to agreements being finalised
  • 3.2 Finalise procurement agreements on completion of contract
  • 3.3 Document arrangements to finalise agreements in accordance to organisational policies and procedures
4. Review performance of suppliers
  • 4.1 Evaluate supplier performance against the requirements of procurement agreements
  • 4.2 Inform suppliers of evaluation outcomes as required
  • 4.3 Make recommendations about future use of suppliers to relevant personnel
No information
No information
Replaces
State Code National Code Title Type
AUG97 BSBPUR502 Manage supplier relationships Unit of competency