Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work may be conducted in:
in a range of work environments
by day or night
Work rosters may cover:
long distance passenger services
urban passenger services
long distance freight services
short distance freight services
maintenance vehicle operations
Staff covered by work rosters may include:
driving and driving support crews
shunting and marshalling crews
terminal personnel
freight handling personnel
station personnel
interchange personnel
transit officers
security officers
revenue collection officers
passenger assist/customer service personnel
yard support personnel
crew transport personnel
transport control centre personnel
traffic officers
Changes to planned services may include:
changes in demand
response to emergencies
Real time issues may include:
absenteeism
additional support services due to injury
emergencies
Support activities may include:
shunting and marshalling
freight loading and unloading
luggage loading and unloading
vehicle loading and unloading
station support activities
interchange support activities
crew transport
training personnel
revenue processing
operations control
Contingency plans may include:
non-availability of rolling stock
additional services
non-availability of personnel
non-availability of material handling equipment
non-availability of freight handling equipment
late arrival or cancellation of services
Work outcomes or set workings may apply to:
transport crews
personnel required for support activities
transport control personnel
transport planning personnel
Communication in the work area may include:
phone
electronic data interchange (EDI)
fax
email
internet
RF systems
oral, aural or signed communications
Personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
high visibility clothing
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
regulatory and/or code requirements relevant to the development of rosters
workplace procedures and policies for the development of rosters
work rosters
transport graphs
hard copy documentation
safe working forms
dangerous goods manifest
operations manuals, job specifications and induction documentation
manufacturers specifications for office equipment
conditions of service, award, enterprise bargaining agreement, and other industrial arrangements
relevant Australian standards and certification requirements
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant state/territory regulations, safeworking systems and codes of practice relevant to the development of rosters, including the ADG Code and the Code of Practice for the Defined Interstate Rail Network in situations where the trains are operating on that network
relevant state/territory privacy legislation
relevant state/territory OH&S and environmental protection legislation
state, federal or Territory award legislation
workplace relations regulations including equal opportunity, equal employment opportunity and affirmative action legislation

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace