Unit of competency Outline
Date retreived
22/07/2026 8:26 PM AWST
22/07/2026 8:26 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Communicate effectively at work
Communicate effectively at work
Unit of competency
National Code
AMPCOM301
AMPCOM301
State Code
OFA37
OFA37
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
21/06/2023
Field of Education
120505 - Work Practices Programmes
Original Release Date
21/06/2023
Nominal Hours
45
Description
This unit describes the skills and knowledge required to communicate effectively with others at work, including identifying one's own role within a workplace, using effective oral communication skills, and effectively engaging in workplace reading and writing tasks. This unit applies to individuals who work in operational roles in the food or meat industries, with others, and who may have some responsibility for the output of others. All work must be carried out to comply with workplace procedures, according to state/territory health and safety, food and meat safety regulations, legislation and standards that apply to the workplace.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify and plan individual work
- 1.1 Identify own responsibilities according to workplace policies and procedures in the food or meat processing industry
- 1.2 Identify own role and task requirements within team or work area
- 1.3 Identify roles of others in work area and lines of supervision for self and work team
- 1.4 Plan and prioritise own tasks according to given timeframes and work team requirements
2. Use effective oral communication skills
- 2.1 Communicate clearly and respectfully with team members and supervisors
- 2.2 Actively participate in meetings and discussions
- 2.3 Ask questions and clarify information as required
- 2.4 Communicate with others to explore and resolve workplace problems
- 2.5 Provide assistance to others to achieve team goals and performance standards
- 2.6 Contribute positively to workplace relations
3. Use effective reading and writing skills for work
- 3.1 Locate work instructions, food or meat processing standard operating procedures (SOPs) and other documentation that guides routine work activities
- 3.2 Read and follow detail included in workplace documents
- 3.3 Complete workplace forms and records accurately, using appropriate industry terms, using digital tools as required
- 3.4 Communicate with others about work issues using workplace systems
No information
No information
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| BIZ5 | AMP30622 | Certificate III in Meat Processing | Qualification |
| BIZ6 | AMP30322 | Certificate III in Meat Safety Inspection | Qualification |