Unit of competency Outline
Date retreived
22/07/2026 2:36 PM AWST
22/07/2026 2:36 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Maintain an electronic system
Maintain an electronic system
Unit of competency
National Code
ICTTEN3104A
ICTTEN3104A
State Code
D3450
D3450
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/04/2014
Field of Education
031307 - Communications Technologies
Original Release Date
15/04/2014
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to perform periodic maintenance and testing of electronic systems and equipment on site and from remote locations, ensuring that electronic systems remain safe and fit for purpose. This unit does not include the major servicing of equipment or repair due to breakdowns.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Notes
Elements and Performance Criteria
1. Prepare to maintain system
- 1.1. Consult with customer or property owner to arrange for site access if required
- 1.2. Plan a schedule of routine preventive maintenance for the electronic system based on recommended maintenance periods from manufacturer's handbooks and specifications
- 1.3. Report to appropriate person the impact of proposed maintenance activities on customer's service delivery
- 1.4. Confirm equipment is accessible and correctly set up for on site preventive maintenance activities and for remote interrogation if required
- 1.5. Confirm that alarms are functioning according to manufacturer's specifications and enterprise guidelines
- 1.6. Take corrective action if anomalies or faults are detected, according to enterprise guidelines and manufacturer's specifications
2. Undertake preventive maintenance routines on site and remotely
- 2.1. Conduct preventive maintenance according to planned schedule
- 2.2. Report to appropriate person any instances where the maintenance activities cannot be fully met or where there are identified defects outside the planned schedule
- 2.3. Verify equipment is functioning against expected operational parameters to confirm operational status
- 2.4. Take corrective action if faults are detected, according to enterprise guidelines and manufacturer's specifications
- 2.5. Escalate to the next level of support when required where preventive maintenance activity falls outside own level of expertise
- 2.6. Dispose of on site waste materials according to safe working practices and approved procedures
3. Make recommendations and update records
- 3.1. Record results of routine tests and make recommendations
- 3.2. Store records according to enterprise guidelines
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Consult with customer may include:
access arrangements
duration
location
nature of works
time.
Schedule may be:
hourly
daily
weekly
monthly
annually
according to maintenance schedule
initiated by:
alarms
elapsed time
error messages.
Maintenance may include:
adjusting carrier frequency
blowing dust out of power supply
changing air filter
checking low voltage (LV) circuit breaker
infrared scan
measuring transmission line pressurisation
mechanical inspection
monitoring transmitter forward radio frequency (RF) power level
monitoring transmitter reflected RF power level
testing coolant system
testing over-current trip settings
visual inspection.
Appropriate person may include:
customer
help desk operations manager
network management centre manager
project manager
supervisor.
Equipment may include:
battery backup
biometrics
broadband cable network
broadcast transmitter
closed circuit TV (CCTV)
multiplexer:
synchronous digital hierarchy(SDH)/synchronous optical network (SONET)
statistical
radio frequency identification (RFID)
solar panel power supply
supervisory control and data acquisition (SCADA)
transmission system
voice over internet protocol (VoIP).
Remote interrogation may include:
dedicated virtual private network (VPN)
local area network (LAN)
SCADA system:
cellular telemetry
integrated dispatch enhanced network (IDEN) SCADA
web-based SCADA
wireless SCADA
transaction language 1 (TL1) interface
wide area network (WAN)
web server and simple network management protocol (SNMP) agent.
Corrective action may include:
checking warranties and service agreements to establish if repair or alteration is covered
electronic adjustment
organising warranty replacement from manufacturer
physical adjustment
repair or replacement of parts or equipment.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Consult with customer may include:
access arrangements
duration
location
nature of works
time.
Schedule may be:
hourly
daily
weekly
monthly
annually
according to maintenance schedule
initiated by:
alarms
elapsed time
error messages.
Maintenance may include:
adjusting carrier frequency
blowing dust out of power supply
changing air filter
checking low voltage (LV) circuit breaker
infrared scan
measuring transmission line pressurisation
mechanical inspection
monitoring transmitter forward radio frequency (RF) power level
monitoring transmitter reflected RF power level
testing coolant system
testing over-current trip settings
visual inspection.
Appropriate person may include:
customer
help desk operations manager
network management centre manager
project manager
supervisor.
Equipment may include:
battery backup
biometrics
broadband cable network
broadcast transmitter
closed circuit TV (CCTV)
multiplexer:
synchronous digital hierarchy(SDH)/synchronous optical network (SONET)
statistical
radio frequency identification (RFID)
solar panel power supply
supervisory control and data acquisition (SCADA)
transmission system
voice over internet protocol (VoIP).
Remote interrogation may include:
dedicated virtual private network (VPN)
local area network (LAN)
SCADA system:
cellular telemetry
integrated dispatch enhanced network (IDEN) SCADA
web-based SCADA
wireless SCADA
transaction language 1 (TL1) interface
wide area network (WAN)
web server and simple network management protocol (SNMP) agent.
Corrective action may include:
checking warranties and service agreements to establish if repair or alteration is covered
electronic adjustment
organising warranty replacement from manufacturer
physical adjustment
repair or replacement of parts or equipment.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify maintenance required
communicate maintenance details to customers and work associates
undertake preventive maintenance routines on site and remotely
conduct and interpret tests
complete documentation.
Context of, and specific resources for assessment
Assessment must ensure:
suitable site for maintenance of a range of equipment
use of test equipment currently used in industry
relevant regulatory and equipment documentation that impact on work activities.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of an oral and written report prepared by the candidate including test results and recommendations
direct observation of the candidate maintaining an electronic system on site and remotely
oral or written questioning of required knowledge.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN3077A Commission an electronic unit
ICTTEN3089A Repair and replace telecommunications network hardware.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify maintenance required
communicate maintenance details to customers and work associates
undertake preventive maintenance routines on site and remotely
conduct and interpret tests
complete documentation.
Context of, and specific resources for assessment
Assessment must ensure:
suitable site for maintenance of a range of equipment
use of test equipment currently used in industry
relevant regulatory and equipment documentation that impact on work activities.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of an oral and written report prepared by the candidate including test results and recommendations
direct observation of the candidate maintaining an electronic system on site and remotely
oral or written questioning of required knowledge.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN3077A Commission an electronic unit
ICTTEN3089A Repair and replace telecommunications network hardware.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWD50 | ICTTEN308 | Maintain an electronic system | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J815 | ICT30213 | Certificate III in Telecommunications | Qualification |
| J819 | ICT40313 | Certificate IV in Telecommunications Radio Communications | Qualification |
| W808 | ICT40310 | Certificate IV in Telecommunications Radio Communications | Qualification |