Unit of competency Outline
Date retreived
23/07/2026 12:03 AM AWST
23/07/2026 12:03 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate resources within a multi-agency emergency response
Coordinate resources within a multi-agency emergency response
Unit of competency
National Code
PUAOPE008B
PUAOPE008B
State Code
WJ101
WJ101
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
21/07/2014
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
21/07/2014
Nominal Hours
60
Description
This unit covers the competency to bring together organisations and other resources to support an emergency management response.Coordination refers to the bringing together of organisations and other resources to support an emergency management response. It involves the systematic acquisition and application of resources (organisational, human and equipment) in an emergency situation.
Notes
Elements and Performance Criteria
1. Commence coordination
- 1.1 The coordination arrangements are invoked in accordance with agreed authority/responsibility
- 1.2 A coordination facility is established in accordance with the requirements of control
- 1.3 The coordination arrangements are communicated to participating organisations and to relevant authorities/organisations pertinent to the emergency/incident situation
2. Establish and maintain a coordination network
- 2.1 A coordination network is established appropriate to the nature and complexity of the emergency
- 2.2 The coordination network integrates with the control and command activities to meet the objectives of the control plan
- 2.3 The coordination network is expanded, contracted or modified in response to changes within the emergency environment
3. Manage resource requirements in accordance with control requirements
- 3.1 Resources are identified through the coordination network and external providers/authorities which may be appropriate to control requirements
- 3.2 Resources are acquired to meet the requirements of the control plan
- 3.3 Resources are supplied to meet operational requirements within negotiated timeframes
- 3.4 Allocated resources are monitored to ensure operational effectiveness and to confirm additional requirements
4. Conclude coordination activities
- 4.1 An audit is undertaken to ensure that resources are acquired and supplied in a cost-effective and efficient manner (where applicable)
- 4.2 Resources released from the emergency are returned to providers as appropriate
- 4.3 Acquisition and supply of resources meet the requirements of control
5. Review coordination
- 5.1 Debriefs are conducted to evaluate coordination effectiveness
- 5.2 Reports are produced as required and communicated in accordance with established protocols
RANGE STATEMENT
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Types of emergencies (imminent or actual)may include
natural events
drought
fire (forest
grassland
urban)
avalanche snow/ice/hail
tsunami
windstorm/tropical storm
hurricane/typhoon
biological
extreme heat/cold
flood/wind driven water
earthquakes/land shifts
volcanic eruption
tornado/cyclone
landslide/mudslide
dust/sand storms
lightning storm
Technological/industrial incidents may include
radiological accidents
dam/levee failure
fuel/resource shortages
strikes
business interruption
financial collapse
hazardous material spills
hazardous material releases
explosions/fire
transportation accidents
building/structure collapse
power/utility failure
extreme air pollution
Civil/political events may include
economic
general strike
terrorism
sabotage
hostage situation(s)
civil unrest
eco-terrorism
enemy attack
Considerations in the determination of the nature, extent and potential of an emergency may include
risk to life
risk to property
risk to environment
scope and scale of incident including likely duration of incident
resource availability
potential for changes in situation
topography
weather
speed of onset
hazard agent location
demography
Resources may include
human-operations personnel
volunteers
support personnel
local
state/territory and federal governments
physical-equipment
machinery
vehicles
technology devices
communication devices
Information management system may include
data receival
recording
storage and dispatch modes
procedures and protocols
types of technology - electronic data exchange devices
audio and visual recording mechanisms
security and authorisation assignment
Personnel support activities may include supply of
catering
sanitation
shelter
rest/relief counselling services
stress management services
medical
Control facility establishment procedures and principles may include consideration of
proximity to emergency/incident
size and type of structure
special incident requirements
communication modes
logistical operations
site access and exit requirements
security requirements
equipment characteristics
support services
amenities
parking
Communication processes and systems may include
designation of appropriate modes and channels of communication
communication responsibilities of personnel
radio communications
inter organisation liaison
data transfer
telecommunications
interpersonal communications
Consultative processes may include
clients
emergency management specialists
emergency organisations
higher authorities
public
media
other professional or technical staff and/or organisations
occupational health and safety specialists
Agreed reporting mechanisms will involve
authorisation
distribution and development of reports in accordance with regulatory and organisational requirements and may include:
media reports
ministerial reports
coronial reports
situation reports-within emergency for external distribution-status reports
performance evaluations
legal reports
final reports
briefing papers
Identification and acquisition of resources may include
networking
geographical analysis
cost benefit analysis
logistics
supply-demand financial analysis
Debriefing may include
performance evaluation
operational analysis
logistics
supply-demand
financial analysis
Coordination network may include
operative and support organisations
contractors
other emergency organisations
water
gas and power agencies
welfare and counselling organisations
medical organisations
equipment suppliers
contractors
community service organisations
land management agencies
Federal
State/territory and local government authorities
Audit may comprise
supply mechanisms
supply cost
damage reports
reconciliation
Sources of information/ documents may include
emergency procedures
standard operating procedures
relevant Australian or international documentation in disaster/emergency management
organisational and workplace operating procedures and policies
client requirements
communications technology equipment
oral
aural or signed communications
personal and work area work procedures and practices
evacuation procedures
occupational health and safety procedures
applicable State, Territory, Commonwealth legislation and regulations which relate to:
public safety
state of emergency
occupational health and safety regulations and legislation
Workplace Relations Act(s)
workers compensation
privacy and confidentiality legislation
freedom of information
environment protection legislation
equal opportunity
equal employment opportunity and affirmative action legislation
standards and certification requirements
quality assurance procedures
memorandum of understanding/agreement
conventions
protocols
policies
codes of practice
procurement procedures
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Types of emergencies (imminent or actual)may include
natural events
drought
fire (forest
grassland
urban)
avalanche snow/ice/hail
tsunami
windstorm/tropical storm
hurricane/typhoon
biological
extreme heat/cold
flood/wind driven water
earthquakes/land shifts
volcanic eruption
tornado/cyclone
landslide/mudslide
dust/sand storms
lightning storm
Technological/industrial incidents may include
radiological accidents
dam/levee failure
fuel/resource shortages
strikes
business interruption
financial collapse
hazardous material spills
hazardous material releases
explosions/fire
transportation accidents
building/structure collapse
power/utility failure
extreme air pollution
Civil/political events may include
economic
general strike
terrorism
sabotage
hostage situation(s)
civil unrest
eco-terrorism
enemy attack
Considerations in the determination of the nature, extent and potential of an emergency may include
risk to life
risk to property
risk to environment
scope and scale of incident including likely duration of incident
resource availability
potential for changes in situation
topography
weather
speed of onset
hazard agent location
demography
Resources may include
human-operations personnel
volunteers
support personnel
local
state/territory and federal governments
physical-equipment
machinery
vehicles
technology devices
communication devices
Information management system may include
data receival
recording
storage and dispatch modes
procedures and protocols
types of technology - electronic data exchange devices
audio and visual recording mechanisms
security and authorisation assignment
Personnel support activities may include supply of
catering
sanitation
shelter
rest/relief counselling services
stress management services
medical
Control facility establishment procedures and principles may include consideration of
proximity to emergency/incident
size and type of structure
special incident requirements
communication modes
logistical operations
site access and exit requirements
security requirements
equipment characteristics
support services
amenities
parking
Communication processes and systems may include
designation of appropriate modes and channels of communication
communication responsibilities of personnel
radio communications
inter organisation liaison
data transfer
telecommunications
interpersonal communications
Consultative processes may include
clients
emergency management specialists
emergency organisations
higher authorities
public
media
other professional or technical staff and/or organisations
occupational health and safety specialists
Agreed reporting mechanisms will involve
authorisation
distribution and development of reports in accordance with regulatory and organisational requirements and may include:
media reports
ministerial reports
coronial reports
situation reports-within emergency for external distribution-status reports
performance evaluations
legal reports
final reports
briefing papers
Identification and acquisition of resources may include
networking
geographical analysis
cost benefit analysis
logistics
supply-demand financial analysis
Debriefing may include
performance evaluation
operational analysis
logistics
supply-demand
financial analysis
Coordination network may include
operative and support organisations
contractors
other emergency organisations
water
gas and power agencies
welfare and counselling organisations
medical organisations
equipment suppliers
contractors
community service organisations
land management agencies
Federal
State/territory and local government authorities
Audit may comprise
supply mechanisms
supply cost
damage reports
reconciliation
Sources of information/ documents may include
emergency procedures
standard operating procedures
relevant Australian or international documentation in disaster/emergency management
organisational and workplace operating procedures and policies
client requirements
communications technology equipment
oral
aural or signed communications
personal and work area work procedures and practices
evacuation procedures
occupational health and safety procedures
applicable State, Territory, Commonwealth legislation and regulations which relate to:
public safety
state of emergency
occupational health and safety regulations and legislation
Workplace Relations Act(s)
workers compensation
privacy and confidentiality legislation
freedom of information
environment protection legislation
equal opportunity
equal employment opportunity and affirmative action legislation
standards and certification requirements
quality assurance procedures
memorandum of understanding/agreement
conventions
protocols
policies
codes of practice
procurement procedures
EVIDENCE GUIDE
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential for this unit that competence be demonstrated in ability to:
Implement coordination response in accordance with control plan and within bounds of authority
Identify, select, prioritise, implement and evaluate appropriate strategies for the acquisition and deployment of resources in accordance with control and command plan requirements
analyse resources requirements in accordance with present and future control requirements
implement and maintain an effective communication system both internal and external to an emergency
monitor the deployment of resources in meeting control requirements
maintain procurement and workplace records
strategically react to changes within the emergency environment
incorporate risk management and contingency processes
evaluate performance of coordination in meeting the requirements of control
modify activities to cater for variations and changes in emergency contexts and environments
apply underpinning knowledge and skills when establishing plans
describe consequences
complete tasks
identify improvements
apply safety precautions relevant to the task
show evidence of application of relevant workplace procedures including hazard policies and procedures, issue resolution procedures, job procedures and work instruction guidelines relating to the procurement of resources, quality assurance procedures (where existing), privacy, confidentiality and security procedures, waste, pollution and environmental management recovery processes
Consistency in performance
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Context of and specific resources for assessment
Context of assessment
Assessment may occur in an operational environment or in an industry-approved simulated work environment
Specific resources for assessment
Resources should involve access to or simulation of
emergency situations in a multi-organisation response environment This includes identification, procurement and deployment of equipment, personnel, facilities etc appropriate to the emergency situation and within the bounds of responsibility as designated within the requirements of control
Guidance information for assessment
Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential for this unit that competence be demonstrated in ability to:
Implement coordination response in accordance with control plan and within bounds of authority
Identify, select, prioritise, implement and evaluate appropriate strategies for the acquisition and deployment of resources in accordance with control and command plan requirements
analyse resources requirements in accordance with present and future control requirements
implement and maintain an effective communication system both internal and external to an emergency
monitor the deployment of resources in meeting control requirements
maintain procurement and workplace records
strategically react to changes within the emergency environment
incorporate risk management and contingency processes
evaluate performance of coordination in meeting the requirements of control
modify activities to cater for variations and changes in emergency contexts and environments
apply underpinning knowledge and skills when establishing plans
describe consequences
complete tasks
identify improvements
apply safety precautions relevant to the task
show evidence of application of relevant workplace procedures including hazard policies and procedures, issue resolution procedures, job procedures and work instruction guidelines relating to the procurement of resources, quality assurance procedures (where existing), privacy, confidentiality and security procedures, waste, pollution and environmental management recovery processes
Consistency in performance
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Context of and specific resources for assessment
Context of assessment
Assessment may occur in an operational environment or in an industry-approved simulated work environment
Specific resources for assessment
Resources should involve access to or simulation of
emergency situations in a multi-organisation response environment This includes identification, procurement and deployment of equipment, personnel, facilities etc appropriate to the emergency situation and within the bounds of responsibility as designated within the requirements of control
Guidance information for assessment
Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| J045 | CHC52312 | Diploma of Community Services (Development and or Humanitarian Assistance) | Qualification |