Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Asset may include:
building
business and marketing contract
equipment
furniture
goodwill
land
vehicle.
Regeneration may relate to:
rebuilding
redecorating
redeveloping
refinancing
refitting
remodelling
renovation

repackaging
re-tenant.
Clients may include:
asset or property agents
asset or property owners
company management
fund managers
fund providers
government and legal instruments or agencies
institutions
internal and external property groups
owner-occupiers
private investors
users.
Communication strategies may relate to:
clear and concise use of technical terminology
direct line supervision paths
face-to-face meetings
lateral supervision paths
organisational communication protocols and procedures
organisational networks
telephone, facsimile and written communication.
Analysis:
may be:
explorative, descriptive, causative or predictive
quantitative and qualitative
may include:
basic statistical analysis
critical analysis
mathematical calculations
problem solving.
Relevant information may include:
agreements
assessment criteria
building codes
certificates of occupancy
contracts
documented recommendations on viability of regeneration options
leases
licences
market research
permits
plans
specifications.
Strategic context may relate to:
competitive
cultural
financial
legal aspects of organisational functions
operational
political
social.
Organisational requirements may be outlined and reflected in:
access and equity principles and practice guidelines
business and performance plans
complaint and dispute resolution procedures
goals, objectives, plans, systems and processes
legal and ethical requirements and codes of practice
mission statements and strategic plans
OHS policies, procedures and programs
policies and procedures in relation to client service
quality and continuous improvement processes and standards
quality assurance and procedure manuals.
Legislative requirements may be outlined and reflected in:
Australian standards, and quality assurance and certification requirements
award and enterprise agreements
codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law
home building requirements
privacy requirements
relevant federal, and state or territory legislation that affects organisational operation, including:
anti-discrimination and diversity
environmental issues
EEO
industrial relations
OHS
strata, community and company titles
tenancy agreements
trade practices laws and guidelines.
Risk factors that may influence regeneration may include:
constraints on use
existing asset use and ownership
government zoning and restrictions
market influences
project financing
staging of investment or development
structure of leases or agreements
type and number of tenants and users.
Evaluation methods could be qualitative or quantitative and may include:
checklists
cost data analysis
expert and peer review
interviews
observation
questionnaires
review of quality assurance data.
Strategiesto improve may be assessed for:
ability to add value
ability to improve client satisfaction
cost-effectiveness
degree of client or management support
ease of implementation
practicality
viability.
Business equipment and technology may include:
data storage devices
email
facsimile machines
internet, extranet and intranet
photocopiers
printers and scanners
software applications, such as databases and word applications
work computers.
Feedback may be received through:
clients and their legal representatives
management and colleagues.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit of competency could be assessed through practical demonstration of analysing and determining regeneration options for property or assets. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
interpreting and applying applicable legal, ethical and organisational requirements
establishing regeneration options and expectations through an assessment of consultation and sourced market information
knowledge of organisation's practices, ethical standards and legislative requirements associated with analysing and determining regeneration options for property or assets
providing advice and recommendations on a preferred regeneration option using client feedback within agreed timeframes
testing the assessment process against assessment measures and criteria and implementing strategies to improve future processes
using suitable analysis methods and techniques to assess regeneration options and decide on a preferred option.
Context of and specific resources for assessment
Resource implications for assessment include:
a registered provider of assessment services
assessment materials and tools
candidate special requirements
competency standards
cost and time considerations
suitable assessment venue and equipment
workplace documentation.
Where applicable, physical resources should include equipment modified for people with disabilities.
Access must be provided to appropriate learning and/or assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed.

Validity and sufficiency of evidence require that:
competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence
where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time
assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.
In all cases activity and must include evidence relating to each of the where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.