Unit of competency Outline

Date retreived
22/07/2026 8:57 PM AWST

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Undertake bicultural work with forced migrants in Australia

Undertake bicultural work with forced migrants in Australia

Unit of competency
National Code
CHCSW402A
State Code
D2726
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
07/02/2011
Field of Education
090399 - Studies In Human Society, N.e.c.
Original Release Date
07/02/2011
Nominal Hours
50
Description
DescriptorThis unit describes the knowledge and skills required by settlement workers from diverse cultural backgrounds to work with forced migrants within an Australian context
Notes
Elements and Performance Criteria
1. Develop an understanding of work within the Australian context
  • 1.1 Recognise frameworks and legislation relevant to working within the Australian context
  • 1.2 Identify Australian cultural protocols
  • 1.3 Identify and describe Australian management processesand workplace behaviours
  • 1.4 Identify and analyse differences between Australian processes and own cultural process
  • 1.5 Identify differences in relation to working as a person from a culturally diverse background within mainstream Australia society
  • 1.6 Adjust approaches in light of new information and protocols
  • 1.7 Identify own role and responsibilities and confirm in accordance with organisation procedures
2. Operate within the workplace
  • 2.1 Identify organisation goals and priorities
  • 2.2 Prioritise competing demands to achieve organisation's goals and objectives
  • 2.3 Identify and use professional networks to build and develop relationships, maintain own skills base and knowledge and provide identifiable benefits for the organisation and its clients
  • 2.4 Identify professional development opportunities to improve own skills and knowledge and confirm in accordance with organisation procedures
  • 2.5 Identify factors affecting the achievement of work objectives, establish contingencies and incorporate into work plans
3. Recognise and deal with trauma and vicarious traumatisation
  • 3.1 Recognise vicarious traumatisation in self
  • 3.2 Access support services to assist in dealing with own vicarious traumatisation
  • 3.3 Recognise vicarious traumatisation in others and develop strategies to respond to this
  • 3.4 Identify the overt and covert signs of trauma in clients and the support framework available for such clients
  • 3.5 Apply accepted procedures to evaluate the options of bringing in specialist support and/or appropriate referral while continuing to work with the client
4. Understand and manage boundaries
  • 4.1 Explore the concept of professional boundaries
  • 4.2 Explore the competing demands of worker and community member
  • 4.3 Identify strategies to help manage boundaries
5. Recognise the impact of ethnicity, class, gender and religion on settlement work
  • 5.1 Explore how worker's own ethnicity, class, gender and religion may impact their work with clients
  • 5.2 Identify strategies to manage this in the workplace
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Replaced By
State Code National Code Title Type
WD004 CHCSW402B Undertake bicultural work with forced migrants in Australia Unit of competency
No information