Unit of competency Outline

Date retreived
22/07/2026 3:03 PM AWST

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Operate a games location

Operate a games location

Unit of competency
National Code
SITTVAF008
State Code
OEA55
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
10/06/2022
View on TGA
State Implementation and Classification
Approved Date
18/10/2022
Field of Education
110101 - Hospitality
Original Release Date
18/10/2022
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to conduct the day-to-day operation of a games area. It requires a sound knowledge of operational, safety and games maintenance procedures, combined with some problem-solving skills to address typical operational problems associated with games.The unit applies to those working in a games area, usually in the context of an attraction or theme park, though it may also apply to other games locations, such as those found in clubs and casinos. These people work under general supervision and apply some discretion and judgement to work activities.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare games location for customers.
  • 1.1. Check games location for cleanliness, safety and security.
  • 1.2. Check and prepare equipment and supplies for operation.
  • 1.3. Organise relevant signage and displays.
  • 1.4. Check stock supplies and reorder required items.
  • 1.5. Inspect each game and report faults to relevant supervisor.
2. Conduct games operations.
  • 2.1. Apply correct rules and regulations during games.
  • 2.2. Answer customer questions on games in a professional manner.
  • 2.3. Record prizes given for data analysis and stocktake purposes.
  • 2.4. Maintain cleanliness of games location.
  • 2.5. Take payment for game participation and tender correct change.
3. Monitor customers and crowd.
  • 3.1. Monitor crowd size and follow procedures to ensure maximum numbers are not exceeded.
  • 3.2. Monitor customer behaviour to ensure a safe and pleasant environment for all customers.
  • 3.3. Respond to inappropriate customer behaviour according to organisational procedures.
  • 3.4. Request assistance from supervisor or security personnel if required.
4. Clean and maintain games.
  • 4.1. Inspect and clean games according to relevant schedules.
  • 4.2. Identify simple game faults and make repairs with minimum disruption to customers according to manufacturer instructions.
  • 4.3. Report faults to appropriate personnel and put games out of order where necessary.
  • 4.4. Use energy, water and other resources efficiently when cleaning to reduce negative environmental impacts.
5. Close down games location.
  • 5.1. Close down game location according to organisational procedures.
  • 5.2. Secure resources, equipment and stock.
  • 5.3. Clean and prepare area for next period of operation.
6. Complete reports and documentation.
  • 6.1. Produce documentation within required timeframe.
  • 6.2. Forward reports to appropriate area within required timeframe.
No information
No information
Replaces
State Code National Code Title Type
AWQ78 SITTVAF003 Operate a games location Unit of competency
State Code National Code Title Type
CDC4 SIT30122 Certificate III in Tourism Qualification
BOE4 SIT30125 Certificate III in Tourism Qualification