Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Virtualisation software vendors may include:
Citrix
KVM
Microsoft
Oracle
Parallels
VMware.
Virtualisation environment may include:
Citrix Online Plug-In
Citrix XenServer
Desktop Delivery Controller
Linux Desktop
Microsoft MED-V server, MED-V client, and MED-V management
Red Hat enterprise
Virtual Desktop Agent
Virtual Desktop Provisioning powered by Citrix Provisioning Services
VMware View Enterprise: VMware vSphere Desktop, VMware vCenter Desktop, and VMware View Manager
VMware View Premier: VMware vSphere Desktop, VMware vCenter Desktop, View Persona Management, VMware vShield Endpoint, VMware View Manager, View Client with Local Mode, VMware View Composer and VMware ThinApp
VMware View suite: VMware View Manager, VMware View Composer, and VMware ThinApp.
Design infrastructure may include:
application pools (desktop)
application pool design
authentication solution
client device access
central processing unit (CPU) allocations
desktop operating system choice
end-user session management
management infrastructure
memory allocations
networking design
pod configurations
pod and block design
security design and implementations
storage allocations
storage design.
Enterprise requirements may include:
how and what the enterprise wants regarding the work environment
preventative maintenance and diagnostic policy
problem-solving processes
roles and technical responsibilities in network management
vendor and product service level support agreements.
Specific features and functions may include:
creating images
updating software
implementing workspace policies
reporting and troubleshooting
administrating users
managing fault tolerance
managing pods
managing security features
managing profiles
managing storage
managing resource pools.
Application virtualisation software may include:
App Zero
Ceedo
Evalaze
Citrix XenApp
Novell ZENworks Application Virtualization
Microsoft Application Virtualization
Software Virtualization Solution
Spoon (former Xenocode)
VMware ThinApp.
System components may include:
Application deployment - Microsoft
Application Virtualization Management Server - Microsoft
Application Virtualization Sequencer - Microsoft
Citrix licensing server - Citrix
Citrix profiler - Citrix
Citrix web interface - Citrix
Content Share - Microsoft
File Share - VMware
Login script - VMware
Setup Capture - VMware
SQL database instant
Virtualization Client - Microsoft
Virtualization Data Store - Microsoft
Virtualization Management Console - Microsoft
Virtualization Management Web Server - Microsoft
Virtualization Streaming Server - Microsoft
XenApp Client for hosted APPS - Citrix
XenAPP Client for Streaming - Citrix
XenApp-Server - Citrix.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
design, configure and manage the implementation of virtualised enterprise desktop environment
analyse and critically evaluate features and functions of virtualised enterprise desktop environment
plan, configure and maintain application virtualisation software.
Context of and specific resources for assessment
Assessment must ensure access to:
site where industry-specific technologies may be used
industry-specific technologies currently used in industry
documents detailing workplace health and safety (WHS) standards, environmental guidelines and enterprise requirements.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to assess candidate’s knowledge of features and functions of industry-specific technologies
direct observation of candidate managing the implementation of industry-specific technologies
simulation of industry-specific uses of the industry-specific technologies.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.