Unit of competency Outline
Date retreived
22/07/2026 9:04 AM AWST
22/07/2026 9:04 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop treatment plans
Develop treatment plans
Unit of competency
National Code
SIBBCCS405A
SIBBCCS405A
State Code
D4761
D4761
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
03/05/2011
Field of Education
110301 - Beauty Therapy
Original Release Date
03/05/2011
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to consult with clients and develop a treatment plan for single or multiple treatment sessions for one or more services.
Notes
Elements and Performance Criteria
1 Determine client requirements.
- 1.1 Obtain relevant information from client to determine expectations and requirements.
- 1.2 Actively encourage and respond to client feedback.
- 1.3 Evaluate client needs to inform the provision of advice and recommend products and services.
2 Analyse client characteristics.
- 2.1 Identify client characteristics, skin type and skin condition.
- 2.2 Identify client relevant medical history.
- 2.3 Discuss and evaluate client lifestyle to determine current client requirements and future treatment recommendations.
- 2.4 Advise client of any possible physical effects of treatment and home care as required.
- 2.5 Record client history card and assessment details.
3 Identify contraindications.
- 3.1 Identify contraindications relevant to treatment, discuss with client and refer to an appropriate professional where required.
- 3.2 Assess and discuss options or limitations for future treatments according to client characteristics and contraindications.
- 3.3 Ensure that where medically-related contraindications are established, written medical approval is obtained by client prior to treatment as required.
4 Develop treatment plan.
- 4.1 Consider comparative negative environmental impacts of available products, equipment and services and plan to minimise these when designing treatments.
- 4.2 Develop treatment plan for relevant treatment or treatments according to client analysis, known effects of treatments, relevant legislation and codes and workplacepolicies and procedures.
- 4.3 Inform client of estimated treatment time, frequency and cost according to workplace policies and procedures.
- 4.4 Negotiate agreement with client on proposed treatment plan.
- 4.5 Communicate home care and lifestyle change recommendations to client.
- 4.6 Record details of client treatment plan on workplace record system.
- 4.7 Obtain client permission and a signed consent form where applicable.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant information may include:
previous treatments
outcomes of previous treatments
required treatments
physical attributes
time constraints
budgetary constraints.
Clients may include:
new or regular clients with routine or special needs
female or male clients
people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.
Expectations and requirements may include:
relaxation
improved skin condition
improved muscle tone.
Client feedback may include:
enquiries
suggestions
comments
requests.
Client needs may include:
facial treatments
body treatments, including massage.
Products may include:
remedial
oils
gels
massage lubricants.
Services may include:
manual and electrical facial treatments
manual and electrical body treatments
massage
waxing
electrolysis.
Client characteristics may include:
skin type
skin condition
body type.
Skin type must include:
normal
dry
oily
combination.
Skin condition may include:
sensitive
pigmented
damaged
mature
dehydrated
congested
couperose.
Client relevant medical history must include:
existing medical conditions
previous medical conditions
medications.
Client lifestyle may include:
tobacco consumption
alcohol consumption
sleeping patterns
exercise routine
nutrition
climate
type of employment
hobbies.
Physical effects may include:
temporary dizziness
temporary localised pain.
Home care may include:
use of remedial products
infection control precautions.
Client history card may include:
paper-based records
online client records.
Contraindications may include:
bacterial, viral or fungal infections
scabies
boils and carbuncles
pigmentation disorders
hirsutism
disorders of ageing skin
sunburn
biological changes, including puberty, menopause, premature ageing, anorexia, anaemia, and pregnancy
moles and lesions
skin trauma
pacemakers and metal implants
heart conditions
circulatory disorders
other visible non-normal skin.
Appropriate professional may include:
medical practitioner
complementary therapist.
Options or limitations may include:
alternative treatment recommendations
lifestyle recommendations
contraindications
medical conditions.
Medically related-contraindications may include:
heart conditions
circulatory disorders
metal implants and pacemakers.
Treatment plan must include:
treatments
frequency and duration
products
techniques
tools and equipment
contraindications
relevant medical history and medications
outcomes of previous treatments.
Relevant legislation and codes may include:
federal, state or territory, and local government health and hygiene regulations
occupational health and safety
skin penetration
privacy
industry codes of practice
standards of practice.
Workplace policies and procedures may include:
privacy
confidentiality of client records
health and hygiene
workplace product range and manufacturer instructions
workplace time frame allocated for relevant service
pricing of relevant service.
Lifestyle change recommendations may include:
benefits of improved:
nutrition
sleeping patterns
sun protection
alcohol reduction
tobacco reduction
exercise.
Workplace record system may include:
paper-based records
online client record system.
Relevant information may include:
previous treatments
outcomes of previous treatments
required treatments
physical attributes
time constraints
budgetary constraints.
Clients may include:
new or regular clients with routine or special needs
female or male clients
people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.
Expectations and requirements may include:
relaxation
improved skin condition
improved muscle tone.
Client feedback may include:
enquiries
suggestions
comments
requests.
Client needs may include:
facial treatments
body treatments, including massage.
Products may include:
remedial
oils
gels
massage lubricants.
Services may include:
manual and electrical facial treatments
manual and electrical body treatments
massage
waxing
electrolysis.
Client characteristics may include:
skin type
skin condition
body type.
Skin type must include:
normal
dry
oily
combination.
Skin condition may include:
sensitive
pigmented
damaged
mature
dehydrated
congested
couperose.
Client relevant medical history must include:
existing medical conditions
previous medical conditions
medications.
Client lifestyle may include:
tobacco consumption
alcohol consumption
sleeping patterns
exercise routine
nutrition
climate
type of employment
hobbies.
Physical effects may include:
temporary dizziness
temporary localised pain.
Home care may include:
use of remedial products
infection control precautions.
Client history card may include:
paper-based records
online client records.
Contraindications may include:
bacterial, viral or fungal infections
scabies
boils and carbuncles
pigmentation disorders
hirsutism
disorders of ageing skin
sunburn
biological changes, including puberty, menopause, premature ageing, anorexia, anaemia, and pregnancy
moles and lesions
skin trauma
pacemakers and metal implants
heart conditions
circulatory disorders
other visible non-normal skin.
Appropriate professional may include:
medical practitioner
complementary therapist.
Options or limitations may include:
alternative treatment recommendations
lifestyle recommendations
contraindications
medical conditions.
Medically related-contraindications may include:
heart conditions
circulatory disorders
metal implants and pacemakers.
Treatment plan must include:
treatments
frequency and duration
products
techniques
tools and equipment
contraindications
relevant medical history and medications
outcomes of previous treatments.
Relevant legislation and codes may include:
federal, state or territory, and local government health and hygiene regulations
occupational health and safety
skin penetration
privacy
industry codes of practice
standards of practice.
Workplace policies and procedures may include:
privacy
confidentiality of client records
health and hygiene
workplace product range and manufacturer instructions
workplace time frame allocated for relevant service
pricing of relevant service.
Lifestyle change recommendations may include:
benefits of improved:
nutrition
sleeping patterns
sun protection
alcohol reduction
tobacco reduction
exercise.
Workplace record system may include:
paper-based records
online client record system.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
using effective questioning and active listening techniques to consult, reassure and negotiate with clients, while maintaining discretion and confidentiality
applying workplace policies and procedures in regard to consultation with clients, assessment and recording of client treatment needs
analysing client's face or body, identifying client requirements, and developing and recording a treatment plan, including:
relevant medical history and medications
review of previous treatments
skin analysis
contraindications
treatments to be undertaken
areas of the face or body requiring special treatment
range of appropriate treatment products, application techniques and equipment
range of appropriate treatment procedures
frequency and duration of treatment procedures
selecting a variety of treatment routines and procedures
using consultation time effectively
accurately and legibly recording relevant data.
Context of and specific resources for assessment
Assessment must ensure:
that competency is consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the Assessment Guidelines
that competency is demonstrated in the workplace or a simulated workplace environment in a range of real work situations which may include client interruptions and involvement in other related activities normally expected in the workplace.
Assessment must ensure access to:
an environment, which includes as a minimum:
individual client workstations
a range of professional beauty treatments and services
relevant text and online resources
relevant workplace documentation including:
manufacturer's equipment instructions
product instructions
manufacturer safety data sheets
workplace policies and procedures manuals
a range of clients with different product and treatment requirements.
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of learners performing a range of tasks in the workplace or a simulated work environment, over sufficient time to demonstrate handling of a range of contingencies, including:
consulting with clients to determine their needs and characteristics
identifying and managing contraindications
recommending and explaining treatment plans to clients
developing and recording treatment plans
recommending home-care products
case studies, and written and oral questioning appropriate to the language and literacy level of the learner, to assess knowledge and understanding of developing treatment plans for beauty therapy treatment procedures, including maintaining privacy of client information
completing beauty therapy workplace treatment planning documentation for a range of clients and services
third-party reports from experienced technical experts
completion of self-paced learning materials, including personal reflection and feedback from trainer, coach or supervisor.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SIBBBOS401A Perform body massage
SIBBBOS402A Provide body treatments
SIBBBOS403A Perform aromatherapy massage
SIBBFAS404A Provide facial treatments
SIBBFAS405A Provide advanced facial treatments
SIBBHRS504A Provide electrolysis treatments
SIBBSKS503A Provide diathermy treatments.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
using effective questioning and active listening techniques to consult, reassure and negotiate with clients, while maintaining discretion and confidentiality
applying workplace policies and procedures in regard to consultation with clients, assessment and recording of client treatment needs
analysing client's face or body, identifying client requirements, and developing and recording a treatment plan, including:
relevant medical history and medications
review of previous treatments
skin analysis
contraindications
treatments to be undertaken
areas of the face or body requiring special treatment
range of appropriate treatment products, application techniques and equipment
range of appropriate treatment procedures
frequency and duration of treatment procedures
selecting a variety of treatment routines and procedures
using consultation time effectively
accurately and legibly recording relevant data.
Context of and specific resources for assessment
Assessment must ensure:
that competency is consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the Assessment Guidelines
that competency is demonstrated in the workplace or a simulated workplace environment in a range of real work situations which may include client interruptions and involvement in other related activities normally expected in the workplace.
Assessment must ensure access to:
an environment, which includes as a minimum:
individual client workstations
a range of professional beauty treatments and services
relevant text and online resources
relevant workplace documentation including:
manufacturer's equipment instructions
product instructions
manufacturer safety data sheets
workplace policies and procedures manuals
a range of clients with different product and treatment requirements.
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of learners performing a range of tasks in the workplace or a simulated work environment, over sufficient time to demonstrate handling of a range of contingencies, including:
consulting with clients to determine their needs and characteristics
identifying and managing contraindications
recommending and explaining treatment plans to clients
developing and recording treatment plans
recommending home-care products
case studies, and written and oral questioning appropriate to the language and literacy level of the learner, to assess knowledge and understanding of developing treatment plans for beauty therapy treatment procedures, including maintaining privacy of client information
completing beauty therapy workplace treatment planning documentation for a range of clients and services
third-party reports from experienced technical experts
completion of self-paced learning materials, including personal reflection and feedback from trainer, coach or supervisor.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SIBBBOS401A Perform body massage
SIBBBOS402A Provide body treatments
SIBBBOS403A Perform aromatherapy massage
SIBBFAS404A Provide facial treatments
SIBBFAS405A Provide advanced facial treatments
SIBBHRS504A Provide electrolysis treatments
SIBBSKS503A Provide diathermy treatments.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S4101 | WRBCS407A | Develop a treatment plan for beauty therapy treatments | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S780 | SIB40110 | Certificate IV in Beauty Therapy | Qualification |
| S781 | SIB50110 | Diploma of Beauty Therapy | Qualification |