Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Assets may be static or dynamic and may include:
buildings
equipment
furniture
land
facilities
vehicles.
Documentation may include:
certification, including inspection certificates
costings, receipts and invoices
logs of equipment and system problems or faults
operational checks and maintenance conducted
planning permits
property leases, plans or contracts
recommendations for repairs
service and maintenance records
testing and commissioning results
warranty conditions and allowances.
Evaluation parameters may relate to:
financial performance
functionality
physical condition
utilisation.
Interpersonal techniques may include:
active listening
consultation methods
interpreting non-verbal and verbal messages
questioning to clarify and confirm understanding
seeking feedback
using language and concepts appropriate to cultural differences.
Relevant people may include:
clients
colleagues
legal representatives
members of industry associations
supervisors.
Organisational requirements may be outlined and reflected in:
access and equity principles and practice guidelines
business and performance plans
complaint and dispute resolution procedures
goals, objectives, plans, systems and processes
legal and ethical requirements and codes of practice
mission statements and strategic plans
OHS policies, procedures and programs
policies and procedures in relation to client service
quality and continuous improvement processes and standards
quality assurance and procedure manuals.
Source documents may include:
asset valuation statements
company asset documents and registers
comparative market data
depreciation schedules
financial documents
qualitative and quantitative data
reports and inventories
taxation records.
Legislative requirements may be outlined and reflected in:
Australian standards, and quality assurance and certification requirements
award and enterprise agreements
codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law
environmental and zoning laws affecting access security, access and property use
general duty of care to clients
home building requirements
local regulations and by-laws
privacy laws applying to owners, contractors and tenants
relevant federal, and state or territory legislation that affects organisational operation, including:
anti-discrimination and diversity
environmental issues
EEO
industrial relations
OHS
strata, community and company titles
tenancy agreements
trade practices laws and guidelines.
Asset characteristics may relate to:
actual or estimated residual life
commercial or technical obsolescence
effect of planned maintenance
effective life
location in life cycle
prediction of deterioration or failure
previous inspection date and process
when constructed, rehabilitated or replaced.
Maintenance strategy may include:
asset replacement strategies
emergency lighting and security
energy efficiency strategies
housekeeping
painting, cleaning and waste disposal
pest control
plumbing and electrical.
Asset performance may relate to:
age
condition assessment
costs
depreciation
downtime
emergency operation and backup
functionality
life span
maintenance requirements and cost
replacement
security
service levels.
Maintenance methods may include:
in-house employee services
lease contractual obligations
outsourcing through external contracts.
Strategic prioritisation could be based on criteria that may include:
effect of not maintaining an asset
future usage plans for the asset
how long particular asset will be required to be in operation
owner or manager-specific requirements for aesthetics
risks associated with current condition
risks associated with not maintaining a particular asset
serviceability requirements of the asset.
Limitations may include:
job role and responsibilities
quality processes
own competency level
industry requirements
own understanding of risk identification processes
legal responsibilities.
Clients may include:
builders
building inspectors
owners
property agents
real estate agents
tenants.
Asset life cycle may relate to:
acquisition
disposal
maintenance
operation
planning for and establishing a new asset
replacement.
Feedback may include:
formal and informal discussions, reviews and evaluations with:
existing and previous clients
peers, colleagues and managers
information provided by others involved in a professional capacity, both internal and external to the organisation.
Business equipment and technology may include:
computers
data storage devices
email
facsimile machines
internet, extranet and intranet
photocopiers
printers
scanners
software applications, such as databases and word applications.
Asset information may relate to:
historical data
insurance
key personnel
lines of responsibility
maintenance schedules
operating environment of organisation, including financial markets, competitors, core business activities, functions and stakeholders
property management reports
register of assets
reports and relevant documentation
residual life of assets.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit of competency could be assessed through practical demonstration of determining maintenance strategies that contribute to life cycle management of assets. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
determining asset system requirements through consultation and analysis of business and operational plans
determining asset performance needs using industry benchmarks and consideration of risk
identifying performance of assets and incorporating life cycle strategies into maintenance plans

knowledge of organisation's practices, ethical standards and legislative requirements associated with determining maintenance strategies that contribute to life cycle management of assets
monitoring asset life cycle strategies by obtaining feedback and using sound evaluation techniques.
Context of and specific resources for assessment
Resource implications for assessment include:
access to suitable simulated or real opportunities and resources to demonstrate competence
assessment instruments that may include personal planner and assessment record book
access to a registered provider of assessment services.
Where applicable, physical resources should include equipment modified for people with disabilities.
Access must be provided to appropriate learning and/or assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed.
Validity and sufficiency of evidence require that:
competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence
where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time
assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.