Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Company requirements may include:
access and equity policy, principles and practice
business and performance plans
client communication procedures
client confidentiality procedures
client service standards
company goals, objectives, plans, systems and processes
company issued identification badge, card or pass
company policies and procedures
defined resource parameters
dress and presentation requirements
duty of care, code of conduct and code of ethics
emergency response and evacuation procedures
employer and employee rights and responsibilities
establishing operator identity with client
internal communication channels and reporting procedures
maintenance procedures for equipment and PPE
OHS policies and procedures
personnel practices and guidelines
policies and procedures relating to own role, responsibility and delegation
quality and continuous improvement processes and standards
records and information systems and processes
training (induction and refresher) materials
work site access security clearance procedures.
Pests may include:
any pest of commercial significance in an urban environment.
Clients may include:
bodies corporate
building supervisors
companies or organisations
environmental health officers
executive housekeepers
maintenance managers
owners
persons in control of work processes
property agents or managers
tenants.
Equipment may include:
brooms
bulk liquid tanks, pumps, hoses and fixtures
bunding materials
cameras
dishes or bowls
drills
dusters
electrical extension leads
elevated work platforms
equipment decontamination materials
first aid kits
flexible lights
flushing agents
generators
hoses
injectors
knives
ladders
ladder racks
lockable chemical and equipment storage
magnifying glasses
measuring jugs
mirrors
personal protective clothing and equipment
probes
safety harnesses
sand and other absorbent materials
screwdrivers
sharps containers
shovels and rakes
sound, moisture and movement detectors
sounding instruments
specimen bottles
spray equipment
torches
trays
waste disposal containers
water supply access facilities fitted with suitable backflow prevention devices.
Materials may include:
building components
chemicals, including:
cleaning products
flammable products
pesticides
registered agricultural and veterinary (AGVET) products
physical barriers
sealing components.
Manufacturer specifications may include:
emergency response resources
equipment operating manuals
government publications
instructional guides
material safety data sheets (MSDS)
other resources supplied by manufacturer, such as:
laminated cards
notices
wall posters
product labels
safety instructions pre-printed on equipment.
Legislative requirements may include:
Australian standards, quality assurance and certification requirements
award and enterprise agreements
industry advisory standards and codes, such as:
building codes
dangerous goods codes
relevant commonwealth, state and territory legislation and local government regulations that affect company operation, such as:
anti-discrimination and diversity
chemical controls
chemical registers and manifests
consumer protection legislation
dangerous goods Acts and regulations
declared pest (plant and animal) reporting
environmental protection issues
equal employment opportunity
freedom of information
industrial relations
motor and commercial vehicle transportation
motor licence and endorsement regulations
OHS Acts and regulations
privacy
public health
trade practices
workplace consultative arrangements.
Occupational health and safety (also known as workplace health and safety) requirements may relate to:
allergic reactions, such as contact dermatitis
animal management or control procedures
communication devices for remote and isolated locations, such as:
mobile phone
two-way radio
dermatoxicological control and prevention measures
emergency procedures for contact with toxic substances, such as:
splashes in eye or on skin
inhalation
ingestion
hazard identification and risk assessment mechanisms
health surveillance and monitoring, such as regular blood testing
hierarchy of hazard control procedures
industry advisory standards
information provided by national registration authority for chemical approval and state government authorities, such as:
agriculture
environment protection
health
primary industry
injury and dangerous occurrence reporting
national and industry codes of practice
OHS control procedures, such as:
health and safety plans
job plans
job safety analyses
risk assessments
safe operating practices and procedures
safe work instructions
safe work method statements
routes of entry and potential symptoms of exposure to chemicals
safe work practices for equipment, PPE and chemical storage, including interpretation of MSDS and hazardous substance information, such as long latency periods
safety, induction and refresher training
selection and use of PPE and clothing appropriate to hazard
up-to-date electrical test and tag compliance
use of chemicals according to MSDS
use of residual current devices
use, storage and maintenance of equipment according to manufacturer specifications and equipment operating manuals
withholding periods and spray drift.
Vehicles may be either two or four-wheel drive and include:
all terrain vehicles (ATV)
equipment trailers
light trucks and vans
panel vans
tray utilities.
Personal protective equipment may include:
air-line and self-contained respirators
breathing respirators:
full-face
half-face
chemical-impervious gloves
chemical-resistant aprons
communication equipment
contaminated clothing bags
cradles
drinking fluids
dust masks
eye protection, such as:
safety glasses
goggles
eyewashes and showers
face shields (splash-proof)
first aid kits appropriate to tasks and locations
hair nets
hard hats
high-visibility vests or clothing
long pants
noise protection
non-slip safety shoes or boots
overalls, coveralls or other chemical protective clothing
prodding or probing sticks and rods
safety harnesses
soap and towel
sunscreen
tongs
torches
washable sun hats
wet-work protective clothing.
Suitability criteria may include:
compliance with regulatory or legislative requirements
containment of chemicals
durability in normal working conditions
ease of cleaning
ease of use
maintenance costs
repair costs
safety
spray equipment application rates.
Estimation may be based on:
maintenance records
manufacturer specifications
previous experience
usage patterns.
Chemicals may include:
cleaning products
flammable products
pesticides
registered AGVET products.
Suppliers may include:
distributors
manufacturers
retail outlets.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
This unit of competency could be assessed by an activity involving the preparation of a plan and costing for the acquisition of a pest management vehicle and relevant equipment and materials to suit a particular pest management business.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.
In particular the person should demonstrate the ability to:
assess performance characteristics of equipment and materials
comply with company, legislative and regulatory requirements
identify:
hazards and risks associated with pest management
vehicle capacities against intended use
services to be provided from the business plan
knowledge of hierarchy of hazard control
select equipment and materials in relation to the vehicle and services to be delivered.
Context of and specific resources for assessment
Assessment of essential underpinning knowledge may be conducted in an off-site context. It is to comply with relevant regulatory or Australian standards’ requirements.
Resource implications for assessment include access to:
databases and information sources, including product information
company policies, procedures and records
assessment instruments, including personal planner and assessment record book.
Method of assessment
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the Property Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
Guidance information for assessment
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.
This unit could be assessed on its own or in combination with other units relevant to the job function, for example:
CPPPMT3017A Repair and maintain service equipment.